DigitalPrinting.co.uk Reviews

4.9 Rating 8,986 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 13th June 2025

1240

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would like tohave given a 5 but on this occasion, the delivery got a bit messed up. Prints are great and thank you for extra prints.”

Helpful Report

Posted 3 years ago

Hi Michele, Thank you so much for the great review! We are so sorry that you had issues with your delivery, this is frustrating for us also and why we can only estimate delivery dates as couriers are third party suppliers who are not employed by DP so it is impossible for us to 100% guarantee things that we don't manage first hand. We do still have a 97% success rate for all deliveries which is still very high. We hope to hear from you again soon! Kindest Regards, Emma.

Posted 3 years ago

“Good - but slight issue with page alignment and paper weight of pages inside leaflet (will need to check what I selected). In terms of price and turnaround cannot be faulted. £100s cheaper than our normal printer. Will use again.”

Helpful Report

Posted 3 years ago

Hi Simon Thanks for your review and feedback. We are happy to advise the paper stock further before your next order to ensure you are fully happy with it. We are pleased you are so happy with the service and quality recieved. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“The quality of the postcards we ordered was fantastic and very good value for money. My only issue was not being able to see a proof before placing the order on the screen as you went through the process of the order online. I had to call through to ensure I saw a proof before going to print to re-assure myself that the order would look right. I was ordering 50 copies of 24 different designs, so wanted to be sure.”

Helpful Report

Posted 3 years ago

Hi Thanks for your review. We are glad you are so pleased with your postcards as we always provide quality prints at a competitive price. I understand your thoughts on proof, however with over 1000 jobs a day we would not have the time to go through each and send for proof without delaying every order, and why we ask for artwork to be provided print ready. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“Very happy with the quality and efficiency of service. However, I thought I was getting a hundred a4 sheets of labels, rather than just 100 labels. I think there is room for greater clarity.”

Helpful Report

Posted 3 years ago

Hi Dawn Thanks for your review, and we are glad you are so happy with the quality and service provided. With all our products we ask for the quantity of each item. The number per sheet will change depending on the size of the label so we always go by the number of labels desired. I am sorry this was not clear to you and we will contact you regarding this matter. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“poster was amazing quality. I was very happy. Only gave 4 stars as there was no option to collect, there're, I had to pay a further £5.”

Helpful Report

Posted 3 years ago

Hi Fiona Thanks for your review. We are pleased you are so happy with the quality of your print. I am sorry you are disappointed at having to have your order delivered but we are a web-based company and have no shop to be able to offer collection. All orders are despatched direct from our printing warehouse. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“Very good communication and service. Was contacted promptly when something didnt seen right with my design.”

Helpful Report

Posted 3 years ago

Hi Premila, Thanks for your review. We do value our customer service and seek to help how we can to help with customers' orders. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“Loved the quality of the majority of the programmes we ordered. They were also super quick. A few had scratches on the black inside which was a shame and the folded area has become white with the black background having worn off. But would definitely order again but may make all pages glossy instead.”

Helpful Report

Posted 3 years ago

Hi Lucy. Thanks for your review. We are glad you are happy with the service you received. We understand the issue you have and we do recommend that when using solid colour background that lamination is selected to avoid scratches on the ink which can happen easily. Please get in touch with your next order and we can help advise. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“The staff are really helpful and fast and the quality of the books was really nice.”

Helpful Report

Posted 3 years ago

Hi Anisah Thanks for your review. We do value our customer service and will always assist how we can to ensure you receive your high quality prints. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“I was mostly happy with the result. The blues were a bit faded out and more purplish compared to the scans. Also I thought the textured paper will be a bit more textured then how it turned out but that could have been because I have chosen a thinner type.”

Helpful Report

Posted 3 years ago

Hi Marta Thanks for your review. We are glad you are so happy with your prints. We do offer a free sample pack that can be ordered from the website which enables you to be able to judge the texture and thickness of the paper types we provide. I am sorry that your colours are not quite as expected but even using CMYK there can be variation between the screen look and printed look. We certainly do wish to help with any future orders to ensure you are even happier with your prints. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“Good service. Quick & easy with prompt delivery. My only gripe is with the banner sizes. Had to choose between 0.5m or 1m deep. When you want something for a market table, 60-80cm depth would be so much better. An old fashioned 8ft x 2 ft (or nearest metric equivalent) PLEASE!”

Helpful Report

Posted 3 years ago

Thank you for your review. We are glad you are pleased with the service you received. we appreciate your comments on the sizes, but as we operate an automatic print system to enable next day despatch we can only provide the sizes as listed on the website. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“I ordered a roller board for marketing purposes and did not use the template to provide the correct measurements. As a one off service, the team were kind enough to make the changes to fit my logo within their template. The quality of the product is excellent. Would definitely recommend Digital Printing to whoever is reading this.”

Helpful Report

Posted 3 years ago

Hi Sumitra, Thanks for your review. We always aim to produce high quality prints as the customer would intend and do all we can to assist in this. The website provides templates for all our products to ensure that artwork will be print ready and avoid any delays in the printing. Thank you for your recommendation. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“True to the colours of my original design (CMYK) Quick service and great value. Still to receive the envelopes though!!”

Helpful Report

Posted 3 years ago

Hi Margaret, Thanks for your review. we ask artwork to be supplied as CMYK as it will ensure printing will be true to the colours desired. I apologise for your envelopes. Our supplier did let us down and there was a delay in our stock getting in stock. We have been despatching out to those customers with outstanding envelopes. Please let us know if you still dont have them. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“Hello, Thank you for your delivery and your request for feedback. The booklets arrived well to our collaborator, the printing and the paper quality was at an excellent level. Unfortunatelly, the booklets had a white border that I did not intend to make it. Before placing the order, I wrote to your customer support to check if I prepared the artwork according to your standards. I used your odf template that I downloaded from the website. Your colleague Luke Thompson, advised me: "Our Prepress team will not look over your artwork and send you a proof unless the order has been paid for. [...] Simply send your artwork along with a brief message requesting your artwork be checked and a proof to be sent.[..] Once the team receives your request, they will check your artwork and send you a proof to the email address set up on the account and await approval before any print takes place". I wrote the message in my upload on weetransfer as Luke informed me, but I did not receive your e-mail. Consequently, the booklets arrived at the wargaming conference with a white border around the cover and each page. I hope we could find a way in the future to communicate better and avoid such situations. Still, I am satisfied with the result and I will continue placing orders on your website when our collaborators will request new prints in the future. Thank you, Lucian ---------------------------------- Lucian Ocolisan Managing Partner wofun-games.com”

Helpful Report

Posted 3 years ago

Hi Lucian, Thanks for the review. I am delighted you got this sorted with Sander in the team. I appreciate you offering to amend your review. Kindest regards, Chris

Posted 3 years ago

“my latest order hasnee turned up yet, so cannee comment. a previous order cam, far to heavy with the ink, too dark, never happened before, didnee like result, complained, got nowhere normally you are excellent, have used you for years one black mark thats all, and, i never got the book back I sent to NI”

Helpful Report

Posted 3 years ago

Hi Paul I am very sorry to hear that one order of yours was not to the satisfaction of all the others. We always aim to provide the customer with the order they intended. If you contact us at info@digitalprinting.co.uk, with the order details we will look into rectifying this for you. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“The print quality is superb, the turnaround is fast, the ordering is very easy to use. Absolutely first class service. Unfortunately let down by delivery - 2 orders both missed delivery dates specified. Will use again, but will have to leave longer lead times.”

Helpful Report

Posted 3 years ago

Hi Caroline, Thanks for your feedback. We are glad that you are happy with the product you received. However, I am sorry regarding the delay in delivery. Unfortunately were are dependent on the courier services who we have no direct control over. That is why we can only state estimated delivery dates. Please contact us when you next order and we can help with delivery cost discount for you. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“Slight delay with delivery, but the product is really good!”

Helpful Report

Posted 3 years ago

Hi Renato Thanks for your review - I am glad you are happy with the quality of your product. I apologise for the delay in delivery. Unfortunately, we do rely on our couriers which are out of our control and why we only give estimated delivery dates. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“I have made 2 orders with DigitalPrinting.co.uk for printed saddle-stitched booklets. The website order process was simple (I would have preferred if I could have seen a preview on screen before I paid for the order, but that's not a massive deal). I received my order really quickly and the quality of the printing was fantastic. However, the booklets were carelessly wrapped in too-tight shrink-wrap upon packaging, which had damaged several of them - bent & torn corners etc. I contacted customer service - they were excellent and agreed to reprint the damaged booklets and dispatched them quickly once again. As the product was great, I made a second order with them - however, the problem with the careless packaging happened once again, damaging some of the product, and they replaced them again. Excellent printing, great prices, faultless customer service, let down slightly by a careless packaging process.”

Helpful Report

Posted 3 years ago

Hi Clare Thank you for your feedback. We always aim to provide a high quality product that arrives in the condition intended. I am sorry on this occasion there was damage caused. We always will replace products that are shown to be damaged in transit, as we always want customers to be 100% happy with what they receive. Your comments have been passed on for review. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“very pleased with quality of the stickers. i was quite worried because the uploading system did not show me where to align the artwork (hence 4 stars only). However, i received an amazing support and the delivery was superfast. thank you!”

Helpful Report

Posted 3 years ago

Hi Eva, Thank you for your review and we are glad you are happy with the stickers that arrived and the support you received. We do offer templates to help with aligning your artwork as well as hints and tips for each product. Please contact us next time and we can help point you in the right direction to be happy. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“They were prompt and helpful. When there was an error (which usually would have been sensible) they were quick to fix. Would definitely use them again.”

Helpful Report

Posted 3 years ago

Hi Amy Thanks for leaving your feedback. We always desire to offer the highest quality of service so you receive the product as you had desired. Many Thanks Luke DigitalPrinting

Posted 3 years ago

“Great pricing, quality & delivery but never received a reply to my email asking about font substitution...”

Helpful Report

Posted 3 years ago

Hi Olly Thanks for your feedback. We are glad you are happy with the product you received. We will look into the matter of your email as we do take all our customer service as important and high priority and apologise on this occasion you didn't get the reply you expected. Many Thanks Luke DigitalPrinting

Posted 3 years ago

Hi Olly I have looked into the issue of your email reply, and have seen that unfortunately your email was sent to our prepress email which is not one that gets replied to. We ask in future that you send all emails direct to our info@digitalprinting.co.uk. Many Thanks Luke

Posted 3 years ago

DigitalPrinting.co.uk is rated 4.9 based on 8,986 reviews