DigitalPrinting.co.uk Reviews

4.9 Rating 8,849 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 6th March 2025

1206

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks great but easily marks and if you rub it too much when sticking down the print starts to come of”

Helpful Report

Posted 3 weeks ago

Hi Karl Thanks for your review. We always wish customer happy with their prints and are happy to investigate any issues so do contact us directly so this can be carried out promptly. We will contact you directly to carry this out. Many Thanks Luke DigitalPrinting

Posted 3 weeks ago

“We are pleased with the colour and card but feel that the graphics appear grainy, depsite the high resolution artwork provided.”

Helpful Report

Posted 1 month ago

Hi Susie Thanks for your review. We always wish to customers to be happy with their prints and request any issues be raised with us directly at the time we can investigate and resolve promptly. We will be contacting you directly on this matter to be able to carry out an investigation. Many Thanks Luke DigitalPrinting

Posted 1 month ago

“Brilliant - I LOVE my banner! 5/5 for the product quality Gutted it wasn't eligible for the intro discount code (1st order) as that was partly why I chose DP. Overall very happy with the printing - whereas "the welcome / intro offer" becomes more of a disattisfier with so many exclisions, rather than a positive - so you'd be better not to offer it at all.”

Helpful Report

Posted 1 month ago

Hi Lizzi Thanks for your email. I am glad you are so pleased with the banner and hope it is successful for you. We do offer a 15% discount on first orders - but as the email you received listed some of the products are exempt as they are already as low as possible. The vast majority of our prints are eligible for the discount which many customers have benefited. Many Thanks Luke DigitalPrinting

Posted 1 month ago

“The Print quality and speed of delivery is good! However the overall product does not seem to be designed for reuse. Once the print is out there isnt a mechanism to retract for subsequent use. I try to push it inside so not sure how long it will last.”

Helpful Report

Posted 3 months ago

Hi Rajag Thanks for your email. While I am delighted you are so pleased with the print i am sorry there is an issue with your reuse of the stand as they are designed for this. We will contact you regarding this to hep resolve the issue. Many Thanks Luke Digitalprinting

Posted 3 months ago

“Stickers themselves look great, and are great quality. They just arrived 2 days later than planned, so could not be used.”

Helpful Report

Posted 3 months ago

Hi Nicole Thanks for your review. I am glad you are so pleased with your order. I am sorry there was a delay in your delivery - I can see that you had ordered with economy tracked delivery which is a 2 day estimated service. It was despatched on 4th November and estimated on the 6th. Unfortunately the courier did delay it by one day and it was delivered on 7th. We do state delivery dates are estimated only as the courier do not offer a guaranteed service as factors can affect transport. Many Thanks Luke DigitalPrinting

Posted 3 months ago

“The printing quality is fine and they came back to me quickly when I sent an email to check the printing order, which was great. But, every time I’ve had post cards delivered they’re wrapped so poorly that the packaging around the postcards themselves breaks during delivery and some of the cards end up with frayed edges. I’m not sure I’ll order from them again as it’s happened each time, so more care needs to be taken in wrapping them for delivery. The clear wrapping breaks each time, the cards end up loose in the box and damage occurs.”

Helpful Report

Posted 4 months ago

Hi Lilly Thanks for your review. I am sorry to hear that the cards and packing are getting damaged in transit. We do usually print overs so you receive additional prints on top of the quantity you order. We are always happy to rectify any issues so please do contact us directly when orders are received so we can rectify this. We will contact you directly to be able to resolve this so you are happy with our service. Many Thanks Luke DigitalPrinting. Many Thanks Luke DigitalPrinting

Posted 3 months ago

“The pictures I sent through were a lot darker on the cards”

Helpful Report

Posted 5 months ago

Hi Emily Thanks for your review. I am sorry to hear the prints were not as expected. We have looked at this and saw you did supply artwork as jpg files - these would be in RGB colours which are designed for lit screens and monitors so will be darker and duller on a printed page. We recommend artwork be provide as a PDF file with CMYK colours for this reason. We would be happy to help resolve this issue with you. Many Thanks Luke DigitalPrinting

Posted 5 months ago

“The quality of the printing was great but the use of the layout templates was a little confusing and consequently I ended up with far too much bleed on the stickers, which is a real shame!”

Helpful Report

Posted 6 months ago

Hi Kelsey Thanks for your review. While I am glad you are please with the quality of the print I am sorry that the bleed caused an issue. We do recommend 3mm bleed on all artwork - and include crop marks to show where it should be trimmed to avoid issues. We will contact you directly as we do wish customers to be happy with orders and happy to assist. Many Thanks Luke DigitalPrinting

Posted 5 months ago

“I was really disappointed in the quality of the product I received for the price I paid. My booklet arrived with harsh print marks and scuffs upon opening for the first time. Really saddening, as I wanted something really polished for my degree show opening and I feel as though I've wasted my money.”

Helpful Report

Posted 8 months ago

Hi Ruadhan. Thanks for your review. I am sorry the order did not arrive as expected. As we had not heard from you directly we were unaware of any issue - as we always do seek to resolve any issues with orders. We will be in touch directly to investigate this issue, Many Thanks Luke DigitalPrinting

Posted 8 months ago

“I purchased a digital printed poster as an anniversary gift. Ordering was simple, delivery was as advised. I have only given 3 stars because I haven't seen the finished product in the flesh. The recipient was very happy with it.”

Helpful Report

Posted 10 months ago

Hi Lesley, Thank you for your review. I am glad you were happy with the ordering process and delivery. We hope you love the final products. Thanks Ella Marketing Assistant

Posted 10 months ago

“The printing itself was absolutely excellent and I will use Digital Printing again. However, they lost a couple of stars and a couple of points for giving me a sleepness night. I paid to have a rush job done on the Fridday with delivery before noon the next day (Saturday) for an important event that evening. Having confirmed that the package was on the way at about 6.00pm Friday, 7 minutes later another email came through saying that owing to problems with the printing press my printing would not be with me until Tuesday. At that stage there was no one I could contact. A ruined Friday evening and a sleepless night, which left me exhausted for this important event, does not merit 5 stars or a 10.”

Helpful Report

Posted 10 months ago

Hi Robin, Thank you for your review. I am sorry to hear this has happened. I have passed this issue to our customer service team and someone will be in touch shortly. We look forward to hearing from you. Thanks Ella Marketing Assistant

Posted 10 months ago

“The quality of the print is great. However, there was a mistake which was spotted only after the delivery. They sent me the PDF first, but I did not notice it, despite it being quite visible. Incidentally, the same product was printed in South Africa, and the printers noticed the error. I would expect, from professionals, to have a quick look and spot the error. Also, when I called no admittance of any responsibility or giving me maybe a discount on the second batch. Legally/contract-wise, of course, they were right as I was supposed to check it properly, but I cannot recommend the quality of the service.”

Helpful Report

Posted 10 months ago

Hi Radoslav, Thanks for your review. I am sorry to hear this has happened, I have passed this on to one of our team and someone should be in touch shortly. Thanks Ella Marketing Assistant

Posted 10 months ago

“Initial print run was faulty however, after a live chat ( was in hold for the telephone for an age) it was resolved and re printed and posted out by the agreed date.”

Helpful Report

Posted 11 months ago

Hi Kate, Thanks for your review, I am sorry to hear your initial print run was faulty. I am glad it was resolved by our team, the best way to contact our team is via live chat. Thanks Ella Marketing Assistant

Posted 11 months ago

“Digital Printing insisit on using ParcelForce to deliver. ParcelForce can NEVER be relied upon to deliver on time! Whilst the package had arrived in my local sorting office in time to deliver on the suggested date, I received a notificatoin that they were unable to deliver on that day. This happens EACH TIME! Please give the choice of another delivery provider! Also, I recently used some labels that were 2 years old and founs the glue wouldn't stick them on to the box, so I had to throw them away!”

Helpful Report

Posted 1 year ago

Hi Anita, Sorry to hear your order was delayed. We do state that delivery times are only an estimate as issues with delivery providers can happen which is out of our control. Unfortunately, there is nothing we can do about the labels as you have stated they were two years old. Thanks Ella Marketing Assistant

Posted 1 year ago

“printing was excellent and after-service, but Parcel Force was a nightmare!!! Thankfully your Manager Ian went above and beyond to try and sort the delivery of my flyers. Thank you Ian!!”

Helpful Report

Posted 1 year ago

Hi Anne, Thank you for the review. I am sorry to hear that you had issues with Parcel Force, however, I am glad to hear Ian did everything he could to get your flyers delivered to you. We do take pride in our customer service. Thanks Ella Marketing Assistant

Posted 1 year ago

“Unfortunately I can only give 3 stars as I was supposed to receive a copy of the A5 publicity printed but I never received it. So I could not even see what the end product looked like.”

Helpful Report

Posted 1 year ago

Hi Corrinne Thanks for your review. I am sorry that you did not receive your file copy. As this was despatched to the courier we were unaware that you had not yet received this. I have contacted you directly to send another copy of the print to you if you wish, as we always wish customers to be fully happy with what they order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

Hi Corrine Sorry we have not heard from you as we are keep to resolve this issue. We look forward to hearing from you. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Decent products, quick service before you make the order. However, the next day delivery advertised is not to be trusted. They use unreliable services like PDP.”

Helpful Report

Posted 1 year ago

Hi Anna Thanks for your review. We do always wish to provide quality prints so I am glad you are happy with your product but I am sorry that your order was delayed by the courier. Unfortunately, we can never guarantee delivery as couriers do not offer this service. We do find that with over 1000 jobs a day, our current courier does deliver over 97% of orders within the estimated time which is the most successful. I can see that due to the failed delivery on this occasion, we did refund the delivery costs back to you. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“There was a very obvious typo and no one spotted it on your end. However, I saw it as soon as I opened the first lot. Because the whole flyers where made from the first typo, it carried onto over 1000 copies ordered. Don't trust them to pick on spelling mistake. Check, double check yourself and have someone check for you but not digitaprinting”

Helpful Report

Posted 1 year ago

Hi Ola Thanks for your review. I am sorry you are disappointed with your print. However, we do state (and provide a checklist before you upload artwork) that we ask for all artwork to be sent print ready. We do not have a design team and with 1000 orders a day we are not able to proofread every document. We are a direct-to-print company with an automated process. However, we do always wish to help customers and welcome all contact directly to us when orders are received with any issues. We have contacted you directly regarding this as we do wish to help and look forward to hearing from you. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“The labels were great. Perfect for our business. Will order again.”

Helpful Report

Posted 2 years ago

Hi Louise Thanks for your review. However we do not offer printed t-shirts and would not have printed this for you. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“The actual print was great, but I was disappointed with the quality of the binding”

Helpful Report

Posted 2 years ago

Hi Logan Thanks for your review. I am sorry to hear that although the quality of the print was great the binding was not to the standard expected. We do always seek to rectify any issues and will contact you directly to resolve this. Many Thanks Luke DigitalPrinting

Posted 2 years ago

Hi Logan We would still be happy to resolve this issue for you but we are waiting a reply to our email from you so we can do this. We do look forward to hearing from you. Many Thanks Luke DigitalPrinting

Posted 2 years ago

Hi Logan, I am just getting in touch as we have yet to hear back from you. We have called and emailed a few times to get this issue sorted for you. We never like to see customers unhappy with an order and really would love to rectify any issue you have with the books. Please get back to us so we can get this sorted for you. Kind regards, Chris

Posted 2 years ago

DigitalPrinting.co.uk is rated 4.9 based on 8,849 reviews