DigitalPrinting.co.uk Reviews

4.9 Rating 8,322 Reviews
100 %
of reviewers recommend DigitalPrinting.co.uk
4.9
Based on 8,322 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DigitalPrinting.co.uk Reviews

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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Prompt, efficient and good quality
Helpful Report
Posted 1 month ago
Hi Michael, Thank you for your review. I am glad to hear you were happy with our order. We take pride in our prompt turnaround time and high-quality products. Kind Regards Ella Marketing Assistant
Posted 1 month ago
The printing was off-centre. I had to buy a guillotine to correct them, which wasn't cheap!
Helpful Report
Posted 1 month ago
Hi Esther, I am sorry to hear this. I have passed this along to our customer service team to help resolve this for you. Thanks Ella Marketing Assistant
Posted 1 month ago
Good afternoon Esther, Thank you for your review. I am sorry to hear that your initial order was not as expected. I can see that our customer care team had the order reprinted for you and sent again. I can also see that they have advised of the movement tolerances for printing (up to 3mm). In the case of your order, the movement has been just 1mm which is completely normal and not a fault. If you ever need any help with an order please get in touch with us and we will be happy to help. Kind regards.
Posted 2 weeks ago
Easy to use site and to upload photos. Good quality card and speedy delivery. Just wished there had been access to view the print out as I would have darkened my original photo, hence only given 4*.
Helpful Report
Posted 3 months ago
Hi Caroline Thanks for your review. We do wish to provide quality prints with prompt delivery so I am delighted you are so pleased with your prints. We are a direct-to-print company so do ask for artwork to be provided print-ready when placing the order as it will go straight to automatic print. We can provide PDF proof if requested at time of ordering - please contact us on live chat when you do. Many Thanks Luke DigitalPrinting
Posted 3 months ago
Decent quality paper and printing. Colours are true.
Helpful Report
Posted 3 months ago
Hi Debbie, Thank you for your review. I am glad you were happy with your product. We take pride in our high-quality printing. Thanks Ella Marketing Assistant
Posted 3 months ago
Quick and reliable delivery. Good quality at a great price.
DigitalPrinting.co.uk 4 star review on 30th November 2023
Helpful Report
Posted 3 months ago
Hi Andrew, Thank you for your review. Your calendars look great! I am glad you were happy with them. We aim for high quality at a competitive price. We look forward to your future orders. Thanks Ella Marketing Assistant
Posted 3 months ago
The website could be clearer about stating picking one option is for one design only, not multiple designs. I wanted a number of different designs printed in an A4 format. The system allowed me to upload all the designs, but it was later put on hold whilst they queried if I wanted one design printed multiple times. It's good this was checked with me first as it wasn't what I had intended. The team I spoke to were helpful and professional, no fuss when I requested cancellation and I received a refund in the time specified. I had requested another print job for business cards around the same time, these were of good quality and I'm very happy with them.
Helpful Report
Posted 3 months ago
Hi Lucille, Thank you for your review. I am sorry you had to cancel your order, but glad the team were able to help you with no fuss. We do also have a live chat on our site if your not sure of something in the future. I am glad you were happy with your business cards. Thanks Ella Marketing Assistant
Posted 3 months ago
The quality of the product was great - the communication with Digital Printing was not as good as it could have been. I also found it frustrating that I couldn’t just pick up the phone t speak to someone direct. Overall though, I would most definitely use this company again.
Helpful Report
Posted 3 months ago
Hi Marc, Thank you for your review. We do have a live chat on our website if you need help with any issues. I am glad you found the quality of your product great! We look forward to your future orders. Thanks Ella Marketing Assistant
Posted 3 months ago
Good service, good quality and a reasonable price.
Helpful Report
Posted 4 months ago
Hi Carol, Thanks for your review. We aim for high-quality products at competitive prices. I am glad you were happy with your products. Thanks Ella Marketing Assistant
Posted 3 months ago
Quality printing service excellent finished product, 5 stars. I found the website a bit clunky and counterintuitive 3 stars.
Helpful Report
Posted 4 months ago
Hi Terry, Thanks for your review. I am glad you thought the quality of your product was 5 stars. I am sorry to hear you had issues with our website. We do have a live chat if you have any issues while ordering. Thanks Ella Marketing Assistant
Posted 3 months ago
Excellent company. Had my self painted Christmas cards from Digital Printing for the last five years. Perhaps unfairly, but I marked them down this year as my whites were printed with a blue tone. Not sure what has changed, still using the same acrylics.
Helpful Report
Posted 4 months ago
Hi Roger, Thanks for your review. I am sorry to hear your prints were printed in a different tone. I will pass this along to our customer service team to try and get this resolved for you. Thanks Ella Marketing Assistant
Posted 4 months ago
Hi Roger, I understand that one of our members of the team has reached out to you by phone to resolve this for you and sent you a short video as to how RGB changes when it is printed. We have also offered a free reprint however you explained that this is needed. We look forward to your future orders and I am glad we were able to resolve this for you. Thanks Ella Marketing Assistant
Posted 4 months ago
Hi Roger, Thanks for taking my call regarding your recent order. I hope the video I have sent shows the changes to your RGB artwork when printed. If you need any more help or advice please give us a call back on 01908 850 135 or cantact us via our on site live chat service.
Posted 2 weeks ago
Posters arrived as planned and are of great quality - the packaging was a little off as the top of it fell into the tube but luckily no damage!
Helpful Report
Posted 4 months ago
Hi Dora Thanks for your review. I am glad you are pleased with the posters as we do wish to provide quality prints with prompt service. Many Thanks Luke DigitalPrinting
Posted 4 months ago
Quality: excellent. Turnaround time: excellent. Cost: very reasonable. Communication: very good. Delivery: on time as promised.
Helpful Report
Posted 4 months ago
Hi Neil Thanks for your review. We always wish to provide quality prints with prompt service at a competitive price so I am delighted you are so pleased with your order. Many Thanks Luke DigitalPrinting
Posted 4 months ago
I was very pleased with the printed results.
Helpful Report
Posted 4 months ago
HI Elizabeth Thanks for your review. I am glad you are so pleased with your prints and hope they are successful for you. Many Thanks Luke DigitalPrinting
Posted 4 months ago
Good quality and finishing. A fast turnaround and a fairly intuitive upload and ordering system. Dropped a star because you were let down by your delivery partner Parcelforce who delivered this a day late. We weren't even allowed to go and collect because they would only let us do that after a failed delivery.
Helpful Report
Posted 5 months ago
Hi Kieran Thanks for your review. I am glad you are so pleased with our service and quality of print. I am sorry there was a delay in your delivery but unfortunately no courier offers guaranteed delivery so we do state that all delivery dates are estimated. Many Thanks Luke DigitalPrinting
Posted 5 months ago
The quality/ price is great for what I needed but I got confused about the back page and it was printed twice
Helpful Report
Posted 5 months ago
Hi Linda Thanks for your review. I am glad you are so please with your order as we always wish to provide quality prints at a competitive price. As a direct to print service we do ask artwork to be provided print ready and print as it is provided. Many Thanks Luke DigitalPrinting
Posted 5 months ago
Reliable and good quality printers. Would be nice if artwork was kept on file for longer than 6months to make repeat ordering easier, or at least send an email warning that if action wasn’t taken files would be deleted in x days.
Helpful Report
Posted 5 months ago
Hi Andrew Thanks for your review. I am glad you are so pleased with your order. With over 1000 jobs a day we cannot keep artwork longer than this otherwise the servers would fill up. The artwork is always available for a reprint or to download from your account at anytime during this period. Many Thanks Luke DigitalPrinting
Posted 5 months ago
easy to create and print.would have liked to see a final draft before ordering.
Helpful Report
Posted 5 months ago
Hi Robert Thanks for your review. I am glad you are so pleased with your order. We are a direct to print service and ask for artwork to be provided print ready. You can ask for a proof to be emailed of your order to approve before any printing starts. Do come to our live chat and we would be happy to help. Many Thanks Luke DigitalPrinting
Posted 5 months ago
Really impressed with the banner I recieved. On purchase, shipping AND VAT was added which were not both expected, making it more expaensive than the "from Just £XXX" price. Slight false advertising there I felt. But the banner was perfect. The colours came out a little darker than expected, but overall really happy with it.
Helpful Report
Posted 5 months ago
Hi Christopher Thanks for your review. I am glad you are so pleased with your banner and hope it is successful for you. Some products are VAT exempt so all quotes are pre VAT - however it is something we are looking into. Many Thanks Luke DigitalPrinting
Posted 5 months ago
Only removed one star because of a minor delay on my order but once resolved, it came very quickly. But other than that, the price was much lower than many competitors and the quality of prints and delivery was all spot on. Will certainly use this company again if I need more prints.
Helpful Report
Posted 5 months ago
Hi Pinky Thanks for your review. We do always wish to resolve any issues as quickly as possible so I am glad you are pleased with the service we provided and look forward to your future orders. Many Thanks Luke DigitalPrinting
Posted 5 months ago
Great quality. Slight hitch with one design but rectified and replaced instantly.
Helpful Report
Posted 6 months ago
Hi Carmen Thanks for your review. We always wish customers to receive quality prints as expected so I am delighted that the issue was resolved quickly and efficiently as we are always happy to do. Many Thanks Luke DigitalPrinting
Posted 6 months ago
DigitalPrinting.co.uk is rated 4.9 based on 8,322 reviews