DigitalPrinting.co.uk Reviews

4.9 Rating 8,849 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 6th March 2025

1206

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service delivered within 2 days of order.”

Helpful Report

Posted 2 years ago

Hi John Thanks for your review. We do always wish to provide quality prints with prompt service. Many Thanks Luke Digital Printing

Posted 2 years ago

“The quality of the booklet we had printed was excellent as was the speed and service The only thing that would make it perfect was to be able to see exactly what you have uploaded so you can make a final check before ordering.”

Helpful Report

Posted 2 years ago

Hi Kevin Thanks for your review. We always wish to provide quality prints with prompt service so I am pleased that you are happy with your prints. We don't offer proof as standard and do ask for artwork be provided print ready. We do list templates and hints and tips on the product pages to assist with this. With over 1000 jobs a day we would not be able to offer proof on every job without slowing production down dramatically. If proof is required please do contact us directly when you order. Many Thanks Luke Digital Printing

Posted 2 years ago

“Very good product and quick turnaround”

Helpful Report

Posted 2 years ago

Hi Claire Thanks for your review. We do always wish to order quality prints with prompt service so I am very pleased to see you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“The first print which I was sent was not printed correctly and had some quite visible ghosting down one side blurring the image. I contact customer services and supplied some pictures of the issue and they were fantastic, resolving my issue in a professional and timely manner. Regrettably, the second print although better did exhibit some more ghosting although not as bad or as noticeable.”

Helpful Report

Posted 2 years ago

Hi Chris Thanks for your review. We do always wish to resolve issues raised by our customers. I am sorry that the second print did still have slight issues and we would be happy to look further into this for you if you contact us with the details. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Good quality , competitive price and prompt delivery”

Helpful Report

Posted 2 years ago

Hi Colin Thanks for your review. We do always seek to provide quality prints with a prompt service all at a competitive price so I am glad you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Fast turnarounds and great service! Prices could do with a downward tweak though.”

Helpful Report

Posted 2 years ago

Hi Sonia Thanks for your review. We do always aim to provide quality service at a competitive price. Unfortunately the high rise in material costs this year has caused the prices we generate but we do keep as competitive as possible. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Greetings cards arrived promptly. Nice finish with clear image of my original artwork. Very good value for money. Thank you.”

Helpful Report

Posted 2 years ago

Hi Lynda Thanks for your review. We do always seek to provide prompt service with quality prints at a competitive price so I am delighted you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Communicative and quick turnaround which was much appreciated. My order arrived well packaged and looking great. My only criticism is that I paid for delivery which said guaranteed by midday , but it hadn't been sent using that service and arrived late which luckily I was able to work around but needed it for work so it was a bit more stressful than it needed to be. Otherwise would use this service again if I didn't need it in a big rush.”

Helpful Report

Posted 2 years ago

Hi Peyvand. Thanks for your review. We do always seek to provide high quality prints with prompt service. However, we do never guarantee delivery and only ever state estimated as there are factors that are beyond even the couriers control, although with over 1000 orders a day 97% do arrive in the time expected. I am sorry that your order was a few hours later than expected by the courier and apologise for any inconvenience this caused. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“While the initial screen process was simple but not foolproof against first time users I managed to get excellent help from a colleague on the phone! I wanted to review the artwork pre signing off but failed. The Service, speed of turnaround, quality of finished product and cost were all five star!”

Helpful Report

Posted 2 years ago

Hi Jeremy Thanks for your review. We do appreciate your comments and do always wish to help how we can so that you receive the high-quality prints intended at a competitive price. We don't provide proof as standard and you would need to request it when ordering, as this would slow down production. I am glad to hear you are so happy with the prints you received. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“The staff were so helpful with my lack of IT skills and were very prompt with their responses. The only snag is that often the cards have not lined up exactly when folded so there is a bit sticking out top and bottom which makes them look a bit unprofessional.”

Helpful Report

Posted 2 years ago

Hi Danny Thanks for your review. we do always seek to assist customers how we can. I am sorry to hear not all the folds were not accurate. Our production team will be in touch regarding this. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Very happy with the print quality and delivery time. Only not 5 stars because of the packaging. Our prints were delivered in a box that was slightly too small, so although we ended up having no issues, there was an increased risk of damage in transit.”

Helpful Report

Posted 2 years ago

Hi Joanna Thanks for your review. I am glad you are so happy with the quality and promptness of your order. I appreciate your comments but as we provide so many different products and sizes it is not always possible to provide packaging to the same size in every case but we do all we can to ensure safe delivery. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“After a bit of a communications error with my order (possibly me not understanding the website order system), the finished printed products came out beautifully! I do believe that a video tutorial on how to place an order would be very useful here, but now that I know what to do, I am certain that my customer experience will be a whole lot better. Big thanks to Chris in Customer Services for being super helpful!”

Helpful Report

Posted 2 years ago

Hi Jimenez Thanks for your review. We do value our customer service and will assist how we can to ensure the delivery of quality prints as expected. We will be happy to assist with your future orders through our live chat should you need it. I have passed your comments on to Chris. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Quality is excellent as was the speed of delivery. Very easy process. Box was damaged on arrival but the books were in good condition.”

Helpful Report

Posted 2 years ago

Hi Julie Thanks for your review. We do always wish to provide quality prints with prompt service. I am sorry that the parcel box was damaged in transit but glad that the books were unaffected by this. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Would like tohave given a 5 but on this occasion, the delivery got a bit messed up. Prints are great and thank you for extra prints.”

Helpful Report

Posted 2 years ago

Hi Michele, Thank you so much for the great review! We are so sorry that you had issues with your delivery, this is frustrating for us also and why we can only estimate delivery dates as couriers are third party suppliers who are not employed by DP so it is impossible for us to 100% guarantee things that we don't manage first hand. We do still have a 97% success rate for all deliveries which is still very high. We hope to hear from you again soon! Kindest Regards, Emma.

Posted 2 years ago

“Good - but slight issue with page alignment and paper weight of pages inside leaflet (will need to check what I selected). In terms of price and turnaround cannot be faulted. £100s cheaper than our normal printer. Will use again.”

Helpful Report

Posted 2 years ago

Hi Simon Thanks for your review and feedback. We are happy to advise the paper stock further before your next order to ensure you are fully happy with it. We are pleased you are so happy with the service and quality recieved. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“The quality of the postcards we ordered was fantastic and very good value for money. My only issue was not being able to see a proof before placing the order on the screen as you went through the process of the order online. I had to call through to ensure I saw a proof before going to print to re-assure myself that the order would look right. I was ordering 50 copies of 24 different designs, so wanted to be sure.”

Helpful Report

Posted 2 years ago

Hi Thanks for your review. We are glad you are so pleased with your postcards as we always provide quality prints at a competitive price. I understand your thoughts on proof, however with over 1000 jobs a day we would not have the time to go through each and send for proof without delaying every order, and why we ask for artwork to be provided print ready. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Very happy with the quality and efficiency of service. However, I thought I was getting a hundred a4 sheets of labels, rather than just 100 labels. I think there is room for greater clarity.”

Helpful Report

Posted 2 years ago

Hi Dawn Thanks for your review, and we are glad you are so happy with the quality and service provided. With all our products we ask for the quantity of each item. The number per sheet will change depending on the size of the label so we always go by the number of labels desired. I am sorry this was not clear to you and we will contact you regarding this matter. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“poster was amazing quality. I was very happy. Only gave 4 stars as there was no option to collect, there're, I had to pay a further £5.”

Helpful Report

Posted 2 years ago

Hi Fiona Thanks for your review. We are pleased you are so happy with the quality of your print. I am sorry you are disappointed at having to have your order delivered but we are a web-based company and have no shop to be able to offer collection. All orders are despatched direct from our printing warehouse. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Very good communication and service. Was contacted promptly when something didnt seen right with my design.”

Helpful Report

Posted 2 years ago

Hi Premila, Thanks for your review. We do value our customer service and seek to help how we can to help with customers' orders. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Loved the quality of the majority of the programmes we ordered. They were also super quick. A few had scratches on the black inside which was a shame and the folded area has become white with the black background having worn off. But would definitely order again but may make all pages glossy instead.”

Helpful Report

Posted 2 years ago

Hi Lucy. Thanks for your review. We are glad you are happy with the service you received. We understand the issue you have and we do recommend that when using solid colour background that lamination is selected to avoid scratches on the ink which can happen easily. Please get in touch with your next order and we can help advise. Many Thanks Luke DigitalPrinting

Posted 2 years ago

DigitalPrinting.co.uk is rated 4.9 based on 8,849 reviews