DigitalPrinting.co.uk Reviews

4.9 Rating 8,849 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 6th March 2025

1206

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and good quality. Had an issue for the 1st time with the recent order but customer services sorted it out quickly and effectively.”

Helpful Report

Posted 1 year ago

Hi Steve Thanks for your review. We do take pride in our customer service and always seek to resolve issues so I am glad you are so pleased with your final prints. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Great work with the book printing I ordered and very helpful customer support”

Helpful Report

Posted 1 year ago

Hi Salem Thanks for your review, I am glad you are so pleased with your book and we were able to assist to ensure you received your book as intended. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Print quality was great! Quick delivery too. Downside was the poster was rolled up incorrectly (at the time of packaging most likely) so when I opened the package the whole poster had wrinkles all over it. I emailed the company with pictures and their customer service agent was brilliant - they offered a free replacement or refund. I had to opt for a refund as we needed to use the poster over the weekend (delivered on Friday).”

Helpful Report

Posted 2 years ago

Hi Ghazala Thanks for your review. I am sorry that your print did not arrive to the standard expected. We do always wish customers to receive quality prints and will always wish to resolve any issues that arise. I am glad you are happy with the service you receive and hope we can be of service to you again soon. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Service was fast and prints arrived undamaged. I would rather that the recycled paper was more obviously recycled and not as bluey-white. I suspect this one was bleached.”

Helpful Report

Posted 2 years ago

Hi Michael Thanks for your review. We do always wish to provide quality prints with prompt service so I am glad you are pleased with your order. Recycled paper does contain flecks as a result of the recycling so it will not be a pure as the original paper type. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“The customer service is really good. I wasn't happy with my order as the removable stickers wasn't sticky at all, and colours were blurry. They tryed to find out why the quality wasn't there, and send me a new one, better for my need, free of charge. I appreciate that”

Helpful Report

Posted 2 years ago

Hi Thanks for your review. We do always wish to assist customers to be able to receive quality products as intended and I am glad we were able to help you with this issue. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“very good quality work, i've ordered both a book to be printed and affirmation cards, they have all turned out well.”

Helpful Report

Posted 2 years ago

Hi Evangeline Thanks for your review. We always wish to produce quality prints for our customers so I am glad you are so pleased with your books and cards. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“I am very pleased with the quality of rhe greetings cards I ordered & the high standard of the reproduction of my art work. The customer service was excellent.”

Helpful Report

Posted 2 years ago

Hi Pamela Thanks for your review, we always value our customer service and always wish to ensure customers receive prints as they intended. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Brilliant print and fast delivery The only problem is my Envelopes didn’t arrive!”

Helpful Report

Posted 2 years ago

Hi Emma Thanks for your review. We do always wish to provide quality prints for our customers with prompt service. I am sorry that the envelopes were missing from your order. I will organise replacements to be sent out to you. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Very impressed with the quality of their prints! And very satisfied with how quickly they took action and sent me reprints after my business cards were printed with an error the first time. I like how you can customise everything, and received a sample pack for free as well to decide which quality I want for my prints. I think the price is slightly on the higher end though, I didn’t realise when I was first ordering that the VAT wasn’t included until I got to checkout😅”

Helpful Report

Posted 2 years ago

Hi Grace, Thank you so much for the great review! We are delighted you were so impressed with the speed and accuracy of the service and do remember for any future orders that we have a price promise, so don't be scared to highlight this at time of ordering and we won't be beaten on any other B3 price! Many Thanks, Emma, Digital Printing.

Posted 2 years ago

“I have used Digital Printing for my Christmas cards for the last four years and gave four stars weighted largely on previous experience. This year, they seem to have changed their website and I found it harder to navigate and couldn't find some of the options I had used in previous years. As a result, I used their pre-bundled Christmas card option and my cards did not look as good this year. My cards were not as well packed this year either. I hope for better next year else my rating will be a lot different. Fast turnaround for printing, but I opted to use The Post Office for delivery which was a big mistake.”

Helpful Report

Posted 2 years ago

Hi Roger, I tried to call you directly this morning with regards to this review but was unable to get you (have followed up with an email). I am sorry to hear that your experience on the site was not as positive as previous years. I just wanted to check with you as to which parts of the navigation you feel have changed as there have been no navigation updates made to the greetings card section since last Christmas? With regards to the packing, again, I just wanted you to elaborate on this so as I can address with production and ensure it doesn't happen again going forward. I am sorry to hear that your experience with your local post office was not a positive one. When it comes to deliveries, we make sure you have as wide a choice as possible. If speed is of the essence, why not try our Express Production service or Same Day products. Our standard tracked courier service will deliver any time between 9am and 5.30pm. If you’re not in a hurry utilise our economy-tracked courier and save on cost so there are plenty of options to try for any future orders. Lastly, we really appreciate the four star review and we hope that this can be bumped up to 5 stars again next year once these few small, minor details are ironed out. Kindest Regards, Emma, Digital Printing.

Posted 2 years ago

“Amazing customer service. Fantastic company thank you so so very much.”

Helpful Report

Posted 2 years ago

Hi Sarah Thanks for your review. I am glad we were able to assist you and that you are so pleased with the service you received. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Really pleased with my art booklets, they turned out really well even though I put the wrong number of pages when ordering, DigitalPrinting were really helpful and communicative! I’m only putting 4 stars and not 5 because they sent me the wrong cards but again they were really helpful and sorted it out straight away! Thank you - great quality for a very good price”

Helpful Report

Posted 2 years ago

Hi Genevieve Thanks for your review. We do always value our customer support and I am glad that we were able to assist with your order and also rectify the final delivery as we do wish customers to receive orders as expected. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“The cards are great, just sorry I didn’t ask to have them printed on glossy paper. My next order will be on glossy paper, they will just be that little bit more bright.”

Helpful Report

Posted 2 years ago

Hi Thea Thanks for your review. I am very glad you are happy with your order and look forward to being of service to you in the future. We would be happy to offer advise should you need it. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“So quick and efficient at turning around my order!”

Helpful Report

Posted 2 years ago

Hi Linda Thanks for your review. We do wish to provide a prompt service to supply quality prints so I am glad you are so pleased with your order. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“My job was supplied in line with the delivery dates expressed and was as was expected so more than happy with the job as was the client. Thanks”

Helpful Report

Posted 2 years ago

Hi Tim Thanks for your review. I am glad we were able tp meet your printing needs and look forward to your future orders. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Thanks to Luke and the team at Digital Printing, the error in the size of envelopes enclosed in my order was swiftly resolved. Many thanks.”

Helpful Report

Posted 2 years ago

Hi Catherine Thanks for your review. We do always seek to resolve all issues brought to us and I am glad I was able to rectify this without inconvenience to you. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Pleased with the printing of my greeting cards and the speedy delivery. However trying to get advice on sending the initial pdf was impossible to get and nearly made me try another printer”

Helpful Report

Posted 2 years ago

Hi Gabrielle Thanks for your review. I am glad you are so happy with the quality for your cards and hope they are successful for you. I am sorry that you had some issue with getting your artwork provided. We do have a live chat on the website for instant replies to any queries.

Posted 2 years ago

“Although the guidance on the website was a bit confusing, I got great help from customer service and had our banners printed and delivered promptly. Overall happy with the service and will use them again in the future.”

Helpful Report

Posted 2 years ago

Hi Arefeh, Thanks for your review. I am glad we were able to resolve your queries and provide the quality prints you required. We look forward to your future orders. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“I am very pleased that DigitalPrinting produced what we expected and delivered it quickly, for a reasonable price.”

Helpful Report

Posted 2 years ago

Hi Jeremy Thanks for your review. We do always aim to provide quality prints with prompt service at a competitive price so I am pleased that you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Reliable and great value for money”

Helpful Report

Posted 2 years ago

Hi Rebecca Thanks for your review. We do always wish to provide quality prints at a competitive price so I am pleased you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 2 years ago

DigitalPrinting.co.uk is rated 4.9 based on 8,849 reviews