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DigitalPrinting.co.uk Reviews

4.9 Rating 9,147 Reviews
99 %
of reviewers recommend DigitalPrinting.co.uk
4.9
Based on 9,147 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DigitalPrinting.co.uk Reviews

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

Write Your review

Prompt delivery, great service. All in all completely first rate
Helpful Report
Posted 9 years ago
Hi Stephen Thanks so much for taking the time to review. We are happy that you were so impressed with the level of service and prompt delivery. We look forward to hearing from you again in the future. All the best, Emma, Digital Printing.
Posted 9 years ago
I've been using Digital printing for a few years now and I've generally had no issues, once i learned what their requirements were to printing, everything has been stellar, with positive comments all round, missed orders/printing are a very rare occurrence, only having one order go completely missing, everything has been great, would highly recommend them
Helpful Report
Posted 9 years ago
Hi Reiss Thanks for your review. We are delighted to hear that you were happy with the service. We don't make mistakes very often but when we do we like to get them sorted out very quickly. We look forward to dealing with you again in the future. Many thanks Emma Digital Printing UK
Posted 9 years ago
Easy process, helpful staff, prompt delivery
Helpful Report
Posted 9 years ago
Hi Nadine, thanks so much for the great review, it really is very much appreciated. We are delighted that you found the whole process so easy and were impressed with our high levels of customer service and speed of our delivery service. We hope to hear from you again soon. Many Thanks, Emma, Digital Printing.
Posted 9 years ago
Fast delivery. Good quality. My order was wrong, however Digital Printing are quick into investigating this and contacted me the next day.
Helpful Report
Posted 9 years ago
Hi Sian, thanks for the great review. We are so glad that you were impressed with the fast turnaround of your items and our high levels of customer service. We don't often make mistakes but when we do we like to get them sorted out really quickly! We hope to hear from you again soon! All the best, Emma, Digital Printing.
Posted 9 years ago
prints were fine but the cut on the A5 sheets were off centre. They kindly then offered to reprint the fliers for me as a goodwill gesture, which I was very appreciative of. Would use them again.
Helpful Report
Posted 9 years ago
Hi Barbara, thanks so much for taking the time to review, we really do appreciate it. We are always happy to help out and make your purchasing experience as smooth and pleasant as possible. We look forward to hearing from you again in the future. All the best, Emma, Digital Printing.
Posted 9 years ago
Generally speaking a very good service. The only downside is that there was a technical issue when uploading my file that meant half of my images were printed on the pages as error boxes
Helpful Report
Posted 9 years ago
Hi, Thank you so much for taking the time to leave your 5-star review and your feedback. If we can be of any other assistance, please get in touch. Many Thanks, Chris Stewart DigitalPrinting
Posted 6 years ago
Complex order but perfect first time! Thank you!
Helpful Report
Posted 9 years ago
Hi kate Thanks for your review. We are delighted to hear that you were happy with your order. Thanks for the feedback. We look forward to hearing from you again soon. Many thanks Carrie Digital Printing UK
Posted 9 years ago
A speedy service, good quality prints and at a good price.
Helpful Report
Posted 9 years ago
Hi Dorothy Thanks for your review. We are very pleased to hear that you were happy with the efficiency, quality and price of your recent order. We look forward to hearing from you again soon. Thanks for the feedback. Best wishes Carrie Digtial Printing UK
Posted 9 years ago
My first order with Digital Printing - and it went very well. Quick service and a great end product. Perhaps an easier step by step guide for us novices out there - for artwork production - would be nice. Minor point though.
Helpful Report
Posted 9 years ago
Hi Simon Thanks for taking the time to review, we appreciate it and we are delighted to hear that you were so happy with the service and quality. We're here to help so if you ever have any queries don't hesitate to contact us and we'd be delighted to help. We hope to hear from you again soon. Many thanks Carrie Digital Printing UK
Posted 9 years ago
Overall I've had a really positive experience with the company. My only issue was that the extra charges are not clear and to be found on the site. I was using an offer that I'd received through your email alerts and made sure to spend just over the min amount to qualify for the discount only to find that there were artwork charges for multiple designs. These charges should be made very clear at some point in the process before proceeding to payment. I was really relieved to find a live webchat to assist me and Carrie was really helpful. A deal was agreed and I was very happy for the help and the order that arrived so quickly. Will definitely be returning. Thanks DigitalPrint :) Emma
Helpful Report
Posted 9 years ago
Hi Emma Thanks for taking the time to review. We really appreciate the feedback and your comments have been passed on. We're delighted that you found your experience of using our service positive and the delivery efficient. I'm glad also that I was able to help you on our live chat facility. We look forward to dealing with you again in the future. Many thanks once again Carrie
Posted 9 years ago
PROS: - Plenty of choice compared to other websites, I was particularly drawn to uncoated paper. Most other websites seem to either offer 'silk', 'matte', or 'gloss'. - Templates provided - Quality of print, once arrived, I was very impressed with - Relatively easy upload process - The website is easy to use, and I particularly enjoy how quick the price calculator is - Arrived really quickly. Like, really quickly. Majorly impressed. Thank you! CONS: - There is no preview of upload. It's unnerving spending money and not being able to see what your product will look like until it arrives. - I had to e-mail the team quite a few times to ask questions about printing, despite looking on their website for help first (FAQs), and the individuals who responded didn't make me feel 100% comfortable (I felt like a bit of a nuisance) - I am used to supplying a cover separately so I can design a spread that covers both the front and back page, including designing my own spine. They did not offer this service, and I had to design the front and back page as two individual pages that did not connect (I also couldn't design the spine). - My files were quite large (about 100MB) and I had to send it using a third-party file sender (wetransfer.com). Other websites allow uploads up to 200MB without having to use a third-party website.
Helpful Report
Posted 9 years ago
Hi Laura Thank you so much for taking the time to review. We're so glad you were happy with the quality of print you received and the whole ordering process. In terms of a preview, we can provide a pdf proof for you - just let us know you require this next time. We're always happy to help, so never feel that you are being a nuisance, that's what we're here for. You can also provide spine artwork for a perfect bound book - just contact us once you have placed the order and we will calculate the spine width based on your chosen spec and let you know so that you can provide this. We really appreciate all of your feedback Laura and we'll pass it on. We hope to hear from you again soon. Many thanks Carrie
Posted 9 years ago
Dear sirs, I was very happy with the layout and quality of the menus you did for me and although it was originally my fault as I designed the menu, I did think that you would have spell checked the document before printing it this I am not happy about.
Helpful Report
Posted 9 years ago
Hi Julie, Many thanks for your review. We're so glad that you were happy with the quality of print you received. In relation to your spelling error - our system is not set up to check the content of your artwork - simply that it is the correct size and resolution for print. We do hope to hear from you again in the future. Best wishes Carrie
Posted 9 years ago
site very easy to use. Delivery arrived in good time. No issues. Will be ordering from you again. :)
Helpful Report
Posted 9 years ago
Hi James Thanks for taking the time to review. We're glad you found the site so user friendly and you were happy with the turnaround. We look forward to dealing with you again on future orders. Many thanks Carrie
Posted 9 years ago
Everything was good except the prints were back to front! Which left us in a bit of a pickle with the client, but other than that, all my other orders with you have been great.
Helpful Report
Posted 9 years ago
Hi Lydia Thanks for your review. Glad we were able to sort something out for you and you've ordered again since. We look forward to dealing with you more in the future. Many thanks Carrie
Posted 9 years ago
Another excellent product and service from Digital Printing - really impressed with our pop up Platinum Banner - only a shame when we ordered the offer price could not be applied Thank you
Helpful Report
Posted 9 years ago
Hi Rebecca Many thanks for your review. We're happy to hear that you were so impressed with the product. The £69 you paid is the April Offer Price - the usual price for this stand is £89. We look forward to dealing with you again soon. Thanks Carrie
Posted 9 years ago
Good quality printing at a reasonable price, with helpful staff to make ordering a breeze. Thanks
Helpful Report
Posted 9 years ago
Hi Dave, Thank you very much for your review and we are glad you are happy with the price, quality and service. We hope to hear from you again soon. Thanks, Darren
Posted 9 years ago
Good print quality, fast delivery time
Helpful Report
Posted 9 years ago
Hi Ewen, Thank you for your review and we are glad you are happy with the service. We look forward to dealing with you again soon. Thanks, Darren
Posted 9 years ago
Checked in advance if my artwork was ok, but have been sent 3x 1000 poor quality stickers. Working with the team now to resolve. **Update - Problem sorted and the customer services team were very helpful in resolving the issue. <Many thanks.
Helpful Report
Posted 9 years ago
Hi David, Thank you for getting in touch with us. You were speaking with my colleague Carrie and we have advised you the best way to set up your artwork for future. Please have a look at our support section online or get in touch with us before your next order and we will happily help you with any queries you may have. Thanks, Darren
Posted 9 years ago
Pleased with the speed and quality of products. Only negative - I emailed a query after the order and never received a response which I found was disappointing.
Helpful Report
Posted 9 years ago
Hi Rhonda, Thank you very much for your review and we are glad you are happy with the quality of the order. I am sorry to hear about your response, the last email we received from you was on the 5th March at 7.56am and we responded on the 7th March at 11.20am . Please do not hesitate to get in touch with us if you require anything further. Thanks, Darren
Posted 9 years ago
Excellent service. Quality product. Delivered perfectly on time. Would highly recommend.
Helpful Report
Posted 9 years ago
Hi Bukhunt, Thank you very much for your review and we are glad you are happy with the service. We look forward to speaking with you again soon. Thanks, Darren
Posted 9 years ago
DigitalPrinting.co.uk is rated 4.9 based on 9,147 reviews