DigitalPrinting.co.uk Reviews

4.9 Rating 8,851 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 6th March 2025

1206

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My art work was printed fast after my order was approved and looked good, apart from the Cropping was slightly out. Not having a instant preview of work was slightly limiting, with the call helpline not being very helpful about the printing details needed.”

Helpful Report

Posted 8 years ago

Hi Martyn Thanks for your review and for taking my call. As I said, had you not been happy with the cropping we would have been happy to replace the booklets affected for you. As there is always a small degree of movement when printing and finishing a job, it is recommended that you avoid printed borders placed too close to the edge of a page as they may look uneven when the job is trimmed. This is advised in our Support section on the website. As I said if there is ever an issue with your order please contact us immediately and we will investigate it promptly for you. On the rare occasion something should go wrong we always like to deal with it as quickly as possible. Please don't hesitate to contact us if you have any artwork queries and we'd be delighted to help you any way we can. We look forward to hearing from you again soon. Best wishes Carrie Digital Printing UK

Posted 8 years ago

“A top quality run of prints of the image as a whole with unexpected bonus on additional prints and other sundries. A little concerned that it wasn't as vibrate as I would intended, however that is a miner issue. Otherwise a very recommendable service that I would and probably use again.”

Helpful Report

Posted 8 years ago

Hi Barry Thanks for taking the time to review, we really appreciate your feedback. We're delighted you were happy with the quality of prints and added extras. In terms of the vibrancy of your colours I've had our prepress team check your artwork and it has been supplied to us in RGB rather than the CMYK (we specify CMYK on our artwork checklist). The reason we request it to be supplied in CMYK is because when converted at this end colours can appear washed out if supplied in RGB. Hope this makes sense - please don't hesitate to contact us and we'd be delighted to advise you for future orders. We hope to hear from you again soon. Best wishes Carrie Digital Printing UK

Posted 8 years ago

“Great service”

Helpful Report

Posted 8 years ago

Hi there Thanks for your review. We're delighted you were happy with the service and we look forward to hearing from you again soon. Thanks for the feedback. Best wishes Carrie Digital Printing UK

Posted 8 years ago

“DigitalPrinting.co.uk made me happy as they provided what I ordered.”

Helpful Report

Posted 8 years ago

Hi Emma Thanks for your review, we appreciate it. We're delighted to hear that we made you happy and we look forward to doing so again in the future. Best wishes Carrie Digital Printing UK

Posted 8 years ago

“It was quick Online support was good Happy with quality of print”

Helpful Report

Posted 8 years ago

Hi Matthew Thanks for your review. Glad that you were happy with the level of service you received on the live chat facility and you were happy with the quality of print. We look forward to hearing from you again in the future. Best wishes Carrie Digital Printing UK

Posted 8 years ago

“Quality, value and turnaround time were excellent.”

Helpful Report

Posted 8 years ago

Hi Paul Thanks for your review, we appreciate it. Glad to hear you were impressed with the quality, value for money and efficiency of your order. We look forward to hearing from you again in the future. Best wishes Carrie Digital Printing UK

Posted 8 years ago

“Good quality cards which have a nice feel.”

Helpful Report

Posted 8 years ago

Hi Giles Thanks for your review. We're delighted that you were happy with the quality and feel of your cards and we hope to hear from you again soon. Best wishes Carrie Digital Printing UK

Posted 8 years ago

“Excellent, fast and efficient service.”

Helpful Report

Posted 8 years ago

Hi there Thanks for your review, we're grateful for the feedback. We're glad you were impressed with the efficiency and quality of service and we hope to hear from you again soon. Many thanks Carrie Digital Printing UK

Posted 8 years ago

“UPDATE - This was resolved a few days later when the head of sales called me after becoming aware of the situation. The stickers were re-printed and resupplied after he apologised. Seems to have been new staff not up to speed on how to deal with customers issues. Have changed my review from Very Poor to Good. ORIGINAL POST - Stickers arrived on a sheet, not individually as indicated on the website front page from a picture of an individual sticker. Once the stickers had arrived I queried this with Digital Printing who told me that on the sticker product page (a page I hadn't actually visited prior to purchase) it stated this. And that a subsequent picture showed stickers on a sheet. But what about that single one on the front of their site. I replied that I clicked on the sticker option to be taken to a Instant Quote / Buy Now area, where it doesn't state that stickers come on a sheet. I double checked my purchase process before contacting them and on none of the pages, from front to sticker to order to purchase to invoice does it tell me this. So I hadn't missed it, but I made sure to check if I had before I emailed them. Their unhelpful response is that it's my fault. I highlighted their DP Guarantee, which on their website front page states "If you're not completely satisfied with your order, we guarantee to reprint it straight away or offer you a full refund!" to have a pedantic reply highlighting words designed to undermine my query and is effectively a shrug of the shoulders from the company telling me it's my all my fault, not theirs. Whilst genuine mistakes can happen their pedantic and even passive aggressive response to me, a new customer of theirs, is insulting, shocking and goes against their apparent thousands of happy customers claim on their website's front page. In this case, I feel it both partly my fault for not checking every webpage regarding potential sticker issues and printing options, and their total lack of acceptance they have been anything other than perfect.”

Helpful Report

Posted 8 years ago

Hi, Thank you so much for taking the time to leave your 5-star review and your feedback. If we can be of any other assistance, please get in touch. Many Thanks, Chris Stewart DigitalPrinting

Posted 5 years ago

“Good quality printing and postcards, delivered as promised and good communication. The image was cropped in a way I hadn't expected which was disappointing.”

Helpful Report

Posted 8 years ago

Hi Penny Thanks for your review. We appreciate all feedback and it's important to us. We're so pleased you were happy with the quality, efficiency and level of service you received. In terms of the cropping I have left a message for you to get in touch and we can see what we do do for you in relation to this. We look forward to hearing from you. Best wishes Carrie Digital Printing UK

Posted 8 years ago

“Good quality stickers, good price, very quick turnaround. Thank-you!!”

Helpful Report

Posted 8 years ago

Hi there Thanks for your review, we are grateful for the feedback. Great to hear you were happy with the quality, price and efficiency of your order. We look forward to dealing with you again soon. Best wishes Carrie Digital Printing UK

Posted 8 years ago

“I love DigitalPrinting! I only have two problems if I *had* to complain. 1. I don't like how the VAT + Delivery are not added until I go through to confirming the order. I order prints for lots of clients and its annoying to have to go through the process pretending I am confirming the order with you just so I can get a quote for my client - it would be much easier and save me a lot of hassle if this was clearly written somewhere when you go to add to the basket. 2. If I am printing something double sided, I find it hard to confirm which artwork is for which side. - This could be fixed by adding a preview button (much like instantprint) so you know how the artwork is going to come out. Other than that, you *usually* provide an excellent service.”

Helpful Report

Posted 8 years ago

Hi Lydia As I said, thanks for your review and good to chat to you about your suggestions. We're delighted to hear that you "love DigitalPrinting" and we really appreciate all of your feedback. We look forward to hearing from you again soon. Best wishes Carrie Digital Printing UK

Posted 8 years ago

“Really pleased with my wedding invites! Paper quality is very good and they arrived really quickly. Customer service is excellent”

Helpful Report

Posted 8 years ago

Hi Clare, thank you very much for your review and we are glad you are happy with your invites. We wish you all the best and we hope to hear from you again soon. Thanks, Darren

Posted 8 years ago

“All good - nice paper and print quality, however they were cut slightly wonky. Great turnaround though - thank you.”

Helpful Report

Posted 8 years ago

Hi Helen Thanks for your review. We're very pleased that you were happy with the paper and print quality of your order. Glad also that we got to speak with you in relation to the finishing and offer to re-do the effected cards if required. As discussed with Ian please contact us when you are placing another order. We look forward to hearing from you again soon. Best Wishes Carrie Digital Printing UK

Posted 8 years ago

“Products arrived promptly and were printed as expected”

Helpful Report

Posted 8 years ago

Hi Alex Thanks for your review. We are glad to hear that your order arrived efficiently and you were happy with the quality. We hope to hear from you again soon. Kind regards Carrie Digital Printing UK

Posted 8 years ago

“The print was as good as ever. However, the three business card boxes were tightly packed in a Jiffy Bag and sadly this didn't provide adequate protection. The bag had ripped open and the plastic boxes inside had completely smashed along one side. Fortunately the cards were not damaged.”

Helpful Report

Posted 8 years ago

Hi Suzanne Thanks for taking the time to review, we appreciate your feedback. Sorry to hear the business card boxes arrived broken. It sounds as though they were poorly handled on this occasion during transit. Glad to hear however that the business cards themselves were not damaged. Please let us know if you wish us to send you some new boxes for storage purposes and we'd happy to do so asap for you. Kind regards Carrie Digital Printing UK

Posted 8 years ago

“Very good , quick service”

Helpful Report

Posted 8 years ago

Hi Paul Thanks for your review. We are delighted to hear that you were happy with the Service and efficiency. We hope to hear from you again soon. Best Wishes Carrie Digital Printing UK

Posted 8 years ago

“Quality was great , maybe the colour edges are slightly to faint but still worth the having.”

Helpful Report

Posted 8 years ago

Hi Elliott Thanks for taking the time to review, we appreciate the feedback. If you send us a picture we can take a look in to this and come back to you asap. Hope to hear from you soon. Many thanks, Carrie Digital Printing UK

Posted 8 years ago

“They misprinted my brochure the first time but were happy to print and post another for free. Thanks again for doing that :)”

Helpful Report

Posted 8 years ago

Hi Nicole Thanks for your review. We are glad we were able to sort this out for you quickly. On the rare occasion something should go wrong we like to deal with it as quickly as possible. We hope to hear from you again soon. Many thanks Carrie Digital Printing UK

Posted 8 years ago

“Good website, easy to use, competitive pricing, paper good quality, print quality pretty good only slight issue was the print was slightly darker than the proof, however this isn't uncommon, so i will use in future but will ensure photos are slightly lighter.”

Helpful Report

Posted 8 years ago

Hi Daniel, thanks so much for taking the time to review, we really do appreciate it! We are delighted that you were so impressed with the service, competitive pricing and excellent quality products. We only supply a pdf proofing service so I assume you got a proof emailed and as it is impossible to match colour on screen to the printed item, we only recommend pdf proofs for copy checking. Going forward, if something is colour sensitive I would recommend getting a flat unfinished sheet printed (for minimum order charge + VAT) and then you can ensure that colours will be consistent. We look forward to working with you again in the near future. All the best, Emma, Digital Printing.

Posted 8 years ago

DigitalPrinting.co.uk is rated 4.9 based on 8,851 reviews