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DigitalPrinting.co.uk Reviews

4.9 Rating 8,376 Reviews

100 %

of reviewers recommend DigitalPrinting.co.uk

Company Reviews

Product Reviews

4.9

Based on 8,376 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 19th April 2024

DigitalPrinting.co.uk 5 star review on 17th April 2024

DigitalPrinting.co.uk 5 star review on 16th April 2024

DigitalPrinting.co.uk 5 star review on 15th April 2024

DigitalPrinting.co.uk 5 star review on 15th April 2024

DigitalPrinting.co.uk 5 star review on 12th April 2024

DigitalPrinting.co.uk 5 star review on 4th April 2024

1057

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greetings cards arrived promptly. Nice finish with clear image of my original artwork. Very good value for money. Thank you.”

Posted 1 year ago

Hi Lynda Thanks for your review. We do always seek to provide prompt service with quality prints at a competitive price so I am delighted you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Communicative and quick turnaround which was much appreciated. My order arrived well packaged and looking great. My only criticism is that I paid for delivery which said guaranteed by midday , but it hadn't been sent using that service and arrived late which luckily I was able to work around but needed it for work so it was a bit more stressful than it needed to be. Otherwise would use this service again if I didn't need it in a big rush.”

Posted 1 year ago

Hi Peyvand. Thanks for your review. We do always seek to provide high quality prints with prompt service. However, we do never guarantee delivery and only ever state estimated as there are factors that are beyond even the couriers control, although with over 1000 orders a day 97% do arrive in the time expected. I am sorry that your order was a few hours later than expected by the courier and apologise for any inconvenience this caused. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“While the initial screen process was simple but not foolproof against first time users I managed to get excellent help from a colleague on the phone! I wanted to review the artwork pre signing off but failed. The Service, speed of turnaround, quality of finished product and cost were all five star!”

Posted 1 year ago

Hi Jeremy Thanks for your review. We do appreciate your comments and do always wish to help how we can so that you receive the high-quality prints intended at a competitive price. We don't provide proof as standard and you would need to request it when ordering, as this would slow down production. I am glad to hear you are so happy with the prints you received. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“The staff were so helpful with my lack of IT skills and were very prompt with their responses. The only snag is that often the cards have not lined up exactly when folded so there is a bit sticking out top and bottom which makes them look a bit unprofessional.”

Posted 1 year ago

Hi Danny Thanks for your review. we do always seek to assist customers how we can. I am sorry to hear not all the folds were not accurate. Our production team will be in touch regarding this. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Very happy with the print quality and delivery time. Only not 5 stars because of the packaging. Our prints were delivered in a box that was slightly too small, so although we ended up having no issues, there was an increased risk of damage in transit.”

Posted 1 year ago

Hi Joanna Thanks for your review. I am glad you are so happy with the quality and promptness of your order. I appreciate your comments but as we provide so many different products and sizes it is not always possible to provide packaging to the same size in every case but we do all we can to ensure safe delivery. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“After a bit of a communications error with my order (possibly me not understanding the website order system), the finished printed products came out beautifully! I do believe that a video tutorial on how to place an order would be very useful here, but now that I know what to do, I am certain that my customer experience will be a whole lot better. Big thanks to Chris in Customer Services for being super helpful!”

Posted 1 year ago

Hi Jimenez Thanks for your review. We do value our customer service and will assist how we can to ensure the delivery of quality prints as expected. We will be happy to assist with your future orders through our live chat should you need it. I have passed your comments on to Chris. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Quality is excellent as was the speed of delivery. Very easy process. Box was damaged on arrival but the books were in good condition.”

Posted 1 year ago

Hi Julie Thanks for your review. We do always wish to provide quality prints with prompt service. I am sorry that the parcel box was damaged in transit but glad that the books were unaffected by this. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Would like tohave given a 5 but on this occasion, the delivery got a bit messed up. Prints are great and thank you for extra prints.”

Posted 1 year ago

Hi Michele, Thank you so much for the great review! We are so sorry that you had issues with your delivery, this is frustrating for us also and why we can only estimate delivery dates as couriers are third party suppliers who are not employed by DP so it is impossible for us to 100% guarantee things that we don't manage first hand. We do still have a 97% success rate for all deliveries which is still very high. We hope to hear from you again soon! Kindest Regards, Emma.

Posted 1 year ago

“Good - but slight issue with page alignment and paper weight of pages inside leaflet (will need to check what I selected). In terms of price and turnaround cannot be faulted. £100s cheaper than our normal printer. Will use again.”

Posted 1 year ago

Hi Simon Thanks for your review and feedback. We are happy to advise the paper stock further before your next order to ensure you are fully happy with it. We are pleased you are so happy with the service and quality recieved. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“The quality of the postcards we ordered was fantastic and very good value for money. My only issue was not being able to see a proof before placing the order on the screen as you went through the process of the order online. I had to call through to ensure I saw a proof before going to print to re-assure myself that the order would look right. I was ordering 50 copies of 24 different designs, so wanted to be sure.”

Posted 1 year ago

Hi Thanks for your review. We are glad you are so pleased with your postcards as we always provide quality prints at a competitive price. I understand your thoughts on proof, however with over 1000 jobs a day we would not have the time to go through each and send for proof without delaying every order, and why we ask for artwork to be provided print ready. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Very happy with the quality and efficiency of service. However, I thought I was getting a hundred a4 sheets of labels, rather than just 100 labels. I think there is room for greater clarity.”

Posted 1 year ago

Hi Dawn Thanks for your review, and we are glad you are so happy with the quality and service provided. With all our products we ask for the quantity of each item. The number per sheet will change depending on the size of the label so we always go by the number of labels desired. I am sorry this was not clear to you and we will contact you regarding this matter. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“poster was amazing quality. I was very happy. Only gave 4 stars as there was no option to collect, there're, I had to pay a further £5.”

Posted 1 year ago

Hi Fiona Thanks for your review. We are pleased you are so happy with the quality of your print. I am sorry you are disappointed at having to have your order delivered but we are a web-based company and have no shop to be able to offer collection. All orders are despatched direct from our printing warehouse. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Very good communication and service. Was contacted promptly when something didnt seen right with my design.”

Posted 1 year ago

Hi Premila, Thanks for your review. We do value our customer service and seek to help how we can to help with customers' orders. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Loved the quality of the majority of the programmes we ordered. They were also super quick. A few had scratches on the black inside which was a shame and the folded area has become white with the black background having worn off. But would definitely order again but may make all pages glossy instead.”

Posted 1 year ago

Hi Lucy. Thanks for your review. We are glad you are happy with the service you received. We understand the issue you have and we do recommend that when using solid colour background that lamination is selected to avoid scratches on the ink which can happen easily. Please get in touch with your next order and we can help advise. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“The staff are really helpful and fast and the quality of the books was really nice.”

Posted 1 year ago

Hi Anisah Thanks for your review. We do value our customer service and will always assist how we can to ensure you receive your high quality prints. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I was mostly happy with the result. The blues were a bit faded out and more purplish compared to the scans. Also I thought the textured paper will be a bit more textured then how it turned out but that could have been because I have chosen a thinner type.”

Posted 1 year ago

Hi Marta Thanks for your review. We are glad you are so happy with your prints. We do offer a free sample pack that can be ordered from the website which enables you to be able to judge the texture and thickness of the paper types we provide. I am sorry that your colours are not quite as expected but even using CMYK there can be variation between the screen look and printed look. We certainly do wish to help with any future orders to ensure you are even happier with your prints. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Good service. Quick & easy with prompt delivery. My only gripe is with the banner sizes. Had to choose between 0.5m or 1m deep. When you want something for a market table, 60-80cm depth would be so much better. An old fashioned 8ft x 2 ft (or nearest metric equivalent) PLEASE!”

Posted 2 years ago

Thank you for your review. We are glad you are pleased with the service you received. we appreciate your comments on the sizes, but as we operate an automatic print system to enable next day despatch we can only provide the sizes as listed on the website. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“I ordered a roller board for marketing purposes and did not use the template to provide the correct measurements. As a one off service, the team were kind enough to make the changes to fit my logo within their template. The quality of the product is excellent. Would definitely recommend Digital Printing to whoever is reading this.”

Posted 2 years ago

Hi Sumitra, Thanks for your review. We always aim to produce high quality prints as the customer would intend and do all we can to assist in this. The website provides templates for all our products to ensure that artwork will be print ready and avoid any delays in the printing. Thank you for your recommendation. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“True to the colours of my original design (CMYK) Quick service and great value. Still to receive the envelopes though!!”

Posted 2 years ago

Hi Margaret, Thanks for your review. we ask artwork to be supplied as CMYK as it will ensure printing will be true to the colours desired. I apologise for your envelopes. Our supplier did let us down and there was a delay in our stock getting in stock. We have been despatching out to those customers with outstanding envelopes. Please let us know if you still dont have them. Many Thanks Luke DigitalPrinting

Posted 2 years ago

“Hello, Thank you for your delivery and your request for feedback. The booklets arrived well to our collaborator, the printing and the paper quality was at an excellent level. Unfortunatelly, the booklets had a white border that I did not intend to make it. Before placing the order, I wrote to your customer support to check if I prepared the artwork according to your standards. I used your odf template that I downloaded from the website. Your colleague Luke Thompson, advised me: "Our Prepress team will not look over your artwork and send you a proof unless the order has been paid for. [...] Simply send your artwork along with a brief message requesting your artwork be checked and a proof to be sent.[..] Once the team receives your request, they will check your artwork and send you a proof to the email address set up on the account and await approval before any print takes place". I wrote the message in my upload on weetransfer as Luke informed me, but I did not receive your e-mail. Consequently, the booklets arrived at the wargaming conference with a white border around the cover and each page. I hope we could find a way in the future to communicate better and avoid such situations. Still, I am satisfied with the result and I will continue placing orders on your website when our collaborators will request new prints in the future. Thank you, Lucian ---------------------------------- Lucian Ocolisan Managing Partner wofun-games.com”

Posted 2 years ago

Hi Lucian, Thanks for the review. I am delighted you got this sorted with Sander in the team. I appreciate you offering to amend your review. Kindest regards, Chris

Posted 2 years ago

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DigitalPrinting.co.uk is rated 4.9 based on 8,376 reviews