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DigitalPrinting.co.uk Reviews

4.9 Rating 8,850 Reviews
99 %
of reviewers recommend DigitalPrinting.co.uk
4.9
Based on 8,850 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DigitalPrinting.co.uk Reviews

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
I recently wrote a 3 star review for having a misprinted poster delivered. However the DP team were quick to respond by offering a promot and free reprint and delivery. It even included a wee bag of haribo lol I'm giving 4 stars because of the great customer service that followed my order.
Helpful Report
Posted 5 years ago
Hi Jamie, Thank you very much for updating your review and I'm happy to have been of assistance. Many thanks, Rob Digital Printing
Posted 5 years ago
Everything comes as ordered. Quickly and nicely done. Slightly expensive than quoted as I didn't expect VAT plus 6 pounds delivery fee.
Helpful Report
Posted 5 years ago
Hi Lupeng, Thank you very much for taking the time to leave your 5-star review and your feedback. Great to hear you are happy with your Digital Printing experience and your order although please bear in mind that there will always be a carrier fee with regards to the delivery of your order however qualifying order can qualify for free economy delivery. Many Thanks, Rob Digital Printing
Posted 5 years ago
Pretty good service, a bit of miscommunication happened, and was only resolved with myself ringing to find out what happened, and a delay in the printing but other than that very happy with the final product.
Helpful Report
Posted 5 years ago
Hi Lucy, Thank you for taking the time to leave your review and your feedback. I have looked in to this for you and the delay was unfortunately caused by the number of printed pages being ordered not tallying with the number of pages being supplied. Remember, with a wiro bound document we ask you to enter the number of leaves required when you generate your quote. The number of leaves will depend on the number of pages in your file and whether you select single/double sided print for your covers/inner pages. If you need any guidance on this in future, don't hesitate to get in touch before placing your order. Many thanks, Rob Digital Printing.
Posted 5 years ago
Really great products, quick processing but delivery took longer than expected.
Helpful Report
Posted 5 years ago
Hi Lottie, Thank you for taking the time to leave your 4-star review and your feedback. Having checked your order I see that you selected the Royal Mail delivery method. This delivery method is untracked and although Royal Mail provide an estimate of 2 working days, it can at busy times take up to 5 working days for a delivery to arrive. We also offer tracked delivery services via Parcel Force which are much faster and if your order meets the criteria, you can qualify for free economy delivery. If we can be of any other assistance, please just get in touch. Many thanks, Rob Digital Printing.
Posted 5 years ago
The quality of the product was amazing. I did have some difficulties. It did stress me out that there was no way of seeing a preview of my work before I submitted it to print which would have been really reassuring to know how my prints were going to turn out before purchasing them I ordered 50 cards of 4 designs and the price went basically unmatched- by far the cheapest options of the websites I looked at anyway and I don’t feel like the lower price really effected the quality at all! However I also ordered envelopes but only got 175 and was therefore short The actual print itself came out a little dark but now I’ve seen it if I order again I know to take that into consideration and to brighten my prints a bit Overall i am very pleased with my prints :)
DigitalPrinting.co.uk 4 star review on 21st November 2019 DigitalPrinting.co.uk 4 star review on 21st November 2019
Helpful Report
Posted 5 years ago
Hi Abbie, Thank you for taking the time to leave us your review and your feedback. As we offer an upload to print service we ask for print ready artwork to be supplied. We therefore do not offer artwork checks or pdf proofs as standard. These can be requested however if during your order you send us your artwork via email/WeTransfer. In your email/WeTransfer you can add to the pre-populated information and request an artwork check/ pdf proof for approval. Please note, requesting a proof may affect your estimated delivery date. I'll also be in touch shortly regarding your envelopes. If we can be of any assistance in the future please get in touch via email or the live chat service on our homepage. Many Thanks, Rob Digital Printing
Posted 5 years ago
Over the moon with the finished product. Great communication and delivery was quick too!
Helpful Report
Posted 5 years ago
Hi Shannon, Thank you for taking the time to leave your review. Thanks also for your feedback and it is great to hear you are happy with your order. Many Thanks, Rob Digital Printing
Posted 5 years ago
Very competitive on price and efficient on delivery. The colour reproduction lacked a bit of vigour but overall I'm pleased with the results.
Helpful Report
Posted 5 years ago
Hi Hilary, Thank you for taking the time to leave your 4-star review. Good to hear you are happy with our pricing & delivery and it is good to hear you are pleased with the results. When submitting artwork, please always ensure that you send us CMYK files to ensure the best possible colour reproduction. Many Thanks, Rob Digital Printing
Posted 5 years ago
The quality of the printed graphics in the default setting for saddle stitched brochure was slightly below par with pixelisation quite visible in places.
Helpful Report
Posted 5 years ago
Hi Hani, Thank you for taking the time to leave your review and your feedback. As we offer an upload to print service we will print as per the file you upload at the time of order and therefore ask for a CMYK, Hi-resolution, 300dpi, etc. files. I have taken a look at the pdf which was supplied at the time of order and there are a number of elements which are pixelated. This is especially evident when comparing to your sharp, crisp text on the same pages. If pixelation is present on your pdf, this will be reflected on the finished print. If you have any questions about your file for any future order, please get in touch with us beforehand and we will be able to give you instructions on how to have this checked by our PrePress Team. Many Thanks, Rob Digital Printing
Posted 5 years ago
good service
Helpful Report
Posted 5 years ago
Hi Niamh, Thank you so much for taking the time to leave your 5-star review - It is greatly appreciated. Many Thanks, Rob Digital Printing
Posted 5 years ago
It was a very a very simple process to upload my documents and initiate the printing process. It would be great if a proof version was supplied before hitting print as I was a little unsure that I had done everything correctly. Luckily I had! simply, I inputted my requirements and the company gave options to choose to allow my own settings or recommended settings. I went with the recommended. I printed a landscape A4 16 page booklet as pre prepared PDF images. They arrived in great time at a reasonable price. They are great quality and I would use digitalprinting again. Thank you.
Helpful Report
Posted 5 years ago
Hi Shelley, Thank you for taking the time to leave us your review and your feedback. As we offer an upload to print service we ask for print ready artwork to be supplied. We therefore do not offer artwork checks or pdf proofs as standard. These can be requested however if during your order you send us your artwork via email/WeTransfer. In your email/WeTransfer you can add to the pre-populated information and request an artwork check/ pdf proof for approval. Please note, requesting a proof may affect your estimated delivery date. If we can be of any assistance in the future please get in touch via email or the live chat service on our homepage. Many Thanks, Rob Digital Printing
Posted 5 years ago
Unfortunately there was a mistake with the first print run of our postcards but the team could not have been more helpful and apologetic when I called. A new print run was organised at no extra cost to us and delivered within 48 hours. Your customer service was excellent! Thank you.
Helpful Report
Posted 5 years ago
Hi Kelly, Thank you for taking the time to leave your 5-star review and your feedback. I am sorry to hear there was an issue with your initial order but glad to hear our Customer Service Team were able to assist and resolve the issue for you so quickly. If we can be of any other assistance, please get in touch via email, phone or the live chat facility on our homepage. Many Thanks, Rob Digital Printing
Posted 5 years ago
Pleased with the online system and the speed of delivery. Pleased with the end products too.
Helpful Report
Posted 5 years ago
Hi Lizzy, Thank you for taking the time to leave your review and your feedback. Great to hear you are happy with our service and with your order. if we can be of any other assistance, please just get in touch. Many thanks, Rob Digital Printing
Posted 5 years ago
Easy to use and great value.
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Posted 5 years ago
Hi Alex, Thank you very much for your review and your feedback. Great to hear you find the site so easy to use and you find our products great value. Many thanks, Rob Digital Printing
Posted 5 years ago
Product excellent and very happy with my outcomes - postage and delivery company experience horrendous and would be a factor when deciding to reorder products if the same delivery company is used again.
Helpful Report
Posted 5 years ago
Hi Jessica, Thank you for taking the time to leave your review and your feedback. I am sorry to read that you experienced issues with delivery. I'm not sure exactly what the issue was with the courier as I see the order was out for delivery on the estimated delivery date then left at a Post Office for collection. But if you have any issues around delivery in future, just let us know by live chat or telephone and we will see what we can do to help. Many thanks, Rob Digital Printing
Posted 5 years ago
Good service, good quality, just could have been better if the plain packaging option worked on the site (using Safari), but contacted by phone and all sorted.
Helpful Report
Posted 5 years ago
Hi Edward. Thank you so much for your 4-star review and your feedback. I'm sorry to hear the plain packaging option didn't work for you but glad to hear the Team were able to assist and update this for you. If we can be of any other assistance, please get in touch. Many Thanks, Rob Digital Printing
Posted 5 years ago
good quality materials, clean printing, smart lightweight easy to transport and use.
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Posted 5 years ago
Hi, Thank you so much for your 4-star review. Great to hear you are happy with your Roll-Up Banner. Many Thanks, Rob Digital printing
Posted 5 years ago
Brochures delivered quickly, on time, to a good standard
Helpful Report
Posted 5 years ago
Hi Gavin, Thank you for taking the time to leave your 4-star review. If there is anything else we can do to get 5-stars with your next order, please let us know. Many Thanks, Rob Digital Printing
Posted 5 years ago
the delivery was great, the stickers are good quality for what your paying and how quick they are
Helpful Report
Posted 5 years ago
Hi Lucy, Thank you for taking the time to leave your review and comments. It is great to hear you are pleased with the quality of your order and the delivery time. Many Thanks, Rob Digital Printing
Posted 5 years ago
Although I was initially very disappointed about the omission of print on my folded card, I have to say that digital printing handled my complaint swiftly and effectively. I received the corrected reprinted card within three days, in perfect quality as I am used to at digital printing.
Helpful Report
Posted 5 years ago
Hi Frieda, Thank you for taking the time to leave your 5-star review and your feedback. I'm glad to hear our Customer Service Team were able to assist and resolve the issue with your order. If we can be of any other assistance, please get in touch via email, phone or the live chat facility on our homepage. Many Thanks, Rob Digital Printing
Posted 5 years ago
Happy with printing quality and customer service was good. What let the service down was that there was no way to view what you were ordering leaving to the product that I received not being what I had thought I was getting. If there was a download of what you were getting or a digital ‘mock up’ that could be viewed this would help with this issue. Saying that the printing quality was great and when I informed the customer service of my issue they responded quickly and advised a solution. Because of this I will be using this service again but I will email customer service if I have any questions regarding the order
Helpful Report
Posted 5 years ago
Hi Claire, Thank you for taking the time to leave us your review and your feedback. As we offer an upload to print service we ask for print ready artwork to be supplied. We therefore do not offer artwork checks or pdf proofs as standard. These can be requested however if during your order you send us your artwork via email/WeTransfer. In your email/WeTransfer you can add to the pre-populated information and request an artwork check/ pdf proof for approval. Please note, requesting a proof may affect your estimated delivery date. If we can be of any assistance in the future please get in touch via email or the live chat service on our homepage. Many Thanks, Rob Digital Printing
Posted 5 years ago
DigitalPrinting.co.uk is rated 4.9 based on 8,850 reviews