DigitalPrinting.co.uk Reviews

4.9 Rating 8,850 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,850 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 6th March 2025

1206

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales team immediately contacted me after faults identified and offered me another sample free of charge with recommendations for optimum printing. This is good customer service. I am now eagerly awaiting new sample which has already been processed.”

Helpful Report

Posted 3 years ago

Hi John, Thanks for leaving us an excellent review, we are delighted that the team could help you out. If you need anything further in the future please do get in touch with us. Best wishes, Rachael Digital Printing

Posted 3 years ago

“The cards printed were lovely, but i would have liked to preview before confirming order. Also, i thought i was buying an A5 card which was then halved, but it was actually A4 halved to an A5 size, si ut was much bigger than i expected. However,, it's the first time ive used the site, so will know for next time. Also, it might be good to have a prompt to confirm that you don't want envelopes before payment. I forgot to add them and couldn't add them after payment.”

Helpful Report

Posted 3 years ago

Hi Isabel, Thanks for the review, I appreciate you taking the time to leave us the 4-stars. Get in touch with us next time and we would be happy to send you a pdf proof. The envelope prompt is a great idea, I will pass this onto our web development team to look into further. Again thank you for your feedback, this is greatly appreciated. Best wishes, Rachael Digital Printing

Posted 3 years ago

“Fantastic service and the recommended option for printing made it so easy to pick the right option. Really pleased with the service.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for leaving such a lovely review! It's great to hear that you are happy with the service you received! Thanks again and best wishes, Rachael Digital Printing

Posted 3 years ago

“Very good fast service very pleased with my order.”

Helpful Report

Posted 3 years ago

Hi Susan, Thanks for taking the time to leave us a lovely review! It's great to hear that you are happy with your order! Many thanks and best wishes, Rachael Digital Printing

Posted 3 years ago

“Very good friendly service and quick answers on email and online chat for any questions. Quick delivery and easy online order. Sample packs did take a little longer to arrive however overall very happy!”

Helpful Report

Posted 3 years ago

Hi Josh, Thanks for taking the time to leave a great review for us! We are delighted that you are happy with our service. With regards to the sample packs, they are sent out 2nd class so they take a little longer to arrive. Thank you for your feedback and best wishes, Rachael Digital Printing

Posted 3 years ago

“DigitalPrinting were great, we ordered our wedding invitations from here and they looked fantastic, on really high quality paper (good value for the order we recieved too). The only thing is I would reccomend DigitalPrinting change their delivery operator, as we had issues with the ParcelForce delivery (being delayed, and at one point the order being sent back to the depot for no reason!) DigitalPrinting were really helpful in resolving this but I think another delivery company like hermes or yodel might be more reliable for customers. Other than that everything was great!”

Helpful Report

Posted 3 years ago

Hi Rebecca, Hope the wedding plans are going well! Thank you for taking the time to leave such a lovely response! We are so happy that you are pleased with your order. Thank you for your feedback in regards to delivery. We have tried many different couriers, ParcelForce have a 97% delivery success rate. We apologise that on this occasion there was a delay with delivery and please know that we take this feedback into great consideration. Kind regards, Rachael Digital Printing

Posted 3 years ago

“It's great. If you could speed up the time it takes to arrive that would be the only way to make it better.”

Helpful Report

Posted 3 years ago

Hi Ben, Thanks for the four-star review. I have had a look and can see the order was not placed correctly so we were unable to print it. For future orders, we also have a faster delivery service available if you require the order quicker. Thanks again, Chris DigitalPrinting

Posted 3 years ago

“All good , delivery on time”

Helpful Report

Posted 3 years ago

Hi Reza, Thanks for the 4 stars. I am glad you are happy with the order and the speed of the delivery. Kind regards, Chris DigitalPrinting

Posted 3 years ago

“I’ve used DP a number of times and always been really impressed by the service and quality of product. My latest order wasn’t well packaged and the posters were slightly crushed, which was a disappointment. We needed them for immediate use so DP haven’t been given the opportunity to rectify the problem, which I’m sure they would have done. I will still use them again in future but with longer lead times.”

Helpful Report

Posted 3 years ago

Hi Fraser Thank you for leaving us a review. Yes absolutely! If you ever need any help with an order or delivery please get in touch and we will help you right away. I will have one of our customer care team get in touch with you to help with this last order. Kind regards Ian Digital Printing

Posted 3 years ago

“Good delivery time and stickers were as promised. Good service”

Helpful Report

Posted 4 years ago

Hi Arthur, Thank you for leaving us the review and the 4 stars. I am glad you are happy with the stickers and you were happy with the delivery speed. Kind regards, Chris DigitalPrinting

Posted 3 years ago

“Stickers were amazing, took longer than expected to arrive but quality was great very happy with our product”

Helpful Report

Posted 4 years ago

Hi Ruth, Thanks for the 4 star review, I am glad you love the stickers and apologise that it took longer for the order to arrive. For future orders that you require quicker, may I suggest choosing one of our faster services as the delivery method you chose was Royal Mail 2nd class which is our cheapest service. Thanks again. Regards, Chris DigitalPrinting

Posted 3 years ago

“Digital Printing were super helpful to help me to get the right files for my documents and the items arrived swiftly in the post. There were some items that were majorly over printed in terms of the numbers I asked. But I was generally pleased with the overall quality and swiftness to deliver.”

DigitalPrinting.co.uk 4 star review on 10th March 2021

Helpful Report

Posted 4 years ago

Hi Anna Thank you for your review and for uploading a photo to show of the quality and finish of our print. Kind regards Ian Digital Printing

Posted 4 years ago

“Good service, all the team very receptive and helpful. They answered to all of my questions. Thank you!”

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Posted 4 years ago

Hi Ana Thank for your order and review, we really appreciate it. Kind regards Ian Digital Printing

Posted 4 years ago

“Everything worked OK”

Helpful Report

Posted 4 years ago

Hi David, Thanks for the 4 star review. I am glad you are happy with the order. Kind regards, Chris DigitalPrinting.

Posted 4 years ago

“Very good quality prints. Lovely range of paper qualities, weights and finishes! I shall be using this company again. Do wish that there was a way of checking the image before paying though!”

DigitalPrinting.co.uk 4 star review on 28th February 2021

Helpful Report

Posted 4 years ago

Hi Stephanie Thanks for leaving us this review and uploading some photos to show off the prints. If you ever need to see a digital proof before printing begins this can be requested on your order. Please get in touch next time and we can explain how to set this up if needed. Kind regards Ian Digital Printing

Posted 4 years ago

“The company cares a lot about customer experience. I was happy with my order but the initial express order required a correction. Negotiating it took a while. I think having all orders reviewed by a human could help with the process. I understand that with this type of order things are automatically send to the printer but this service is also significantly more expensive than the standard one, and should be of the same quality.”

Helpful Report

Posted 4 years ago

Hi Magdalena Thank you for your review. We are really pleased to hear that you love your order. For the express production service I do understand what you mean, if you ever need any help with this before putting in the order please get in touch with us first and we can help you to make sure everything is ok. Kind regards Ian Digital Printing

Posted 4 years ago

“Generally it's good service and easy for re order. It could be little bit little bit faster for re ordering sometimes 👍”

Helpful Report

Posted 4 years ago

Hi, Thanks for the 4 stars and the review. I am glad you find us easy to use and the service good. With regards to reordering you go to your account and click the reorder button on the order you require and complete the checkout. Again thanks for the lovely review. Kind regards, Chris DigitalPrinting

Posted 4 years ago

“Great prices. Service is quick. Only 1 thing is that there was a white-ish border around my stickers.”

Helpful Report

Posted 4 years ago

Hi, I am glad you are happy with the price and service. For future orders, if you supply the artwork with a 3mm bleed this will avoid it happening in future. Give us a shout when you go to place your next order and we would be happy to advise. Kindest regards, Chris DigitalPrinting

Posted 4 years ago

“Hi! The postcards arrived really quickly and I was on the most part very happy with how they came out. There were the odd weird marks on a couple with rectangular marks that weren't on the originals but other than that they came out fine I guess. Would have been cool to see a mock up of what they will look like on the website.”

Helpful Report

Posted 4 years ago

Hi Sam, Thanks for the four-star review. When the postcards are cut by the guillotine the top couple of cards will have clamp marks on them. On occasion, the operator will forget to remove these. You can dispose of these as we also included extra cards in the order. With regards to a mock-up, we are a direct to print site so print from your print-ready artwork which is why we don't send a pdf proof as standard. Get in touch with us when you place your next order and we will get that sorted for you. Kindest regards, Chris Stewart DigitalPrinting

Posted 4 years ago

“Quick, Easy and competitive price.”

Helpful Report

Posted 4 years ago

Hi Vinay Thanks for the positive review! Please let us know what else we could do to get that last gold star! Kind regards Ian Digital Printing

Posted 4 years ago

DigitalPrinting.co.uk is rated 4.9 based on 8,850 reviews