DigitalPrinting.co.uk Reviews

4.9 Rating 8,850 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,850 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 6th March 2025

1206

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased with my product. The only thing I didn't like was I couldn't see a preview of cards with my downloaded image.”

Helpful Report

Posted 4 years ago

Hi Georgina Thanks for your order and for leaving us this nice review. We are a direct to print service so do not offer any preview of the artwork as standard, as we ask for it to be fully set up and print ready before submitting to us. If you need help though we can arrange this for you next time. Please get in touch with us via e-mail phone or on site chat when placing your next order and we can help you set this up. Kind regards Ian Digital Printing

Posted 4 years ago

Hi Georgina Thanks for leaving us this nice review. Although we do not offer digital or physical proofing as standard, a digital proof can be arranged for you at the time of ordering. When you need need anything please get in touch before ordering and we can help you set this up. Kind regards Ian Digital Printing

Posted 4 years ago

“Great Customer service with the print quality fine. Ordering process can be tricky to interpret, so a final 'what you see is what you get' stage would be good.”

Helpful Report

Posted 4 years ago

Hi Ed Thank you for your order and for taking the time to leave us this review. We are a direct to print service so ask for all artwork to be fully set up and print ready before uploading to us, but I appreciate the suggestion and will pass on your comments. We are always looking for new ways to improve. Please let us know if you need anything else in the future, if you are not sure we can be contacted by phone, e-mail or the live chat service on our website. Kind regards Ian Digital Printing

Posted 4 years ago

“I've used DigitalPrinting a number of times now for perfect bound booklets. The turnaround is incredibly quick, and the quality is usually excellent. The only suggestion I could make would be to include a couple of extra units with each order. I usually find there are one or two dodgy copies in each run, or ones that have been damaged in transit, so a few extras would really be appreciated.”

Helpful Report

Posted 4 years ago

Hi Philip Thanks for your orders and your review. It great to hear that you have been impressed with the quality and turnaround. We do supply the full amount ordered, unfortunately it would not be cost effective to provide extra items on every order with no charge. We process and dispatch over 1000 orders per day. On the rare occasion that an order may have taken a bump in transit please do let us know and we would be happy to assist with this and replace if needed. Kind regards Ian Digital Printing

Posted 4 years ago

“We are humble herbal vloggers/bloggers & got 250 stickers to promote our brand new website. Overall very happy with service & quality. Only thing we didn't realise is that the stickers would come in a sheet & we'd have to cut them by hand with narrow separation. Otherwise good”

Helpful Report

Posted 4 years ago

Hi Narada Thanks for leaving this review of your stickers. I am sad to see we lost a star for supplying stickers on sheets. We do advertise them this way on the website. Glad to hear that they are fine in all other respects. Kind regards Ian Digital Printing

Posted 4 years ago

“Had a couple of issues with the order but they were resolved by the team efficiently and kindly. The latest order came out great, thank you!”

Helpful Report

Posted 4 years ago

Hi Matthew Thank you for taking my call today. I am happy I was able to get this resolved you quickly. Please let me know if you need any more help in the future. Kind regards Ian Digital Printing

Posted 4 years ago

“Great service, user friendly website, fabulous range of products, super fast deliveries. Highly recommend, will definitely use again.”

Helpful Report

Posted 4 years ago

Hi Alf Thank you for this kind review. We really appreciate all feedback so please let us know what else we can improve on to get that final star! If you need anything in the future please do not hesitate to get in touch. Kind regards Ian Digital Printing

Posted 4 years ago

“Digital Printing killed it and hit it right out of the park. Awesome service and support. Great job guys!”

Helpful Report

Posted 4 years ago

Hi Marty Thank you for this great review! Please let us know how we can improve for that elusive final star! Kind regards Ian Digital Printing

Posted 4 years ago

“The 'Perfect Bound Books' reports I received were absolutely perfect! - I would have given you 5 stars, but there was a delivery issue, where the courier "attempted" delivery, and reported that my address details were "incomplete" - This wasn't the case and, due to the delivery period being extended, I had to resort to collecting my order from the courier's depot to get the reports in time for my presentation!”

Helpful Report

Posted 4 years ago

Hi Nigel Thank you for your order and this review. It is a shame to hear that a courier delay cost us that last star! Apologies for this, unfortunately this is something beyond our control. It great to hear that the order was perfect when you received it. Please let us know if you need any more help. Kind regards Ian Digital Printing

Posted 4 years ago

“Excellent job and speedy too”

Helpful Report

Posted 4 years ago

Hi Calum Thank you for the great review. If there was anything else we could do for that final star please let us know! Kind regards Ian Digital Printing

Posted 4 years ago

“Usual good order and delivery service but one long edge of my 60" x 40" outdoor poster was damaged. Annoying 'cause it must have happened before or on packing and could have been re-printed. I had to trim half an inch off to make it usable. But for that my rating would have been 5*”

Helpful Report

Posted 4 years ago

Hi Ian Thank you for leaving us this review and for the good score despite the delivery damage. One of our team will be in touch with you today to help get the sorted out asap. Kind regards Ian Digital Printing

Posted 4 years ago

“Really pleased with result. Will be back with more orders.”

Helpful Report

Posted 4 years ago

Hi Jane, Thanks for the 4 stars and the review. I am glad you are pleased with the result. we always aim for 5 stars and would love feedback on what we can do to get that extra star from you. Kind regards, Chris DigitalPrinting

Posted 4 years ago

“Thank you for my stickers. Arrived on time and the best quality for the best price!”

DigitalPrinting.co.uk 4 star review on 18th August 2020

Helpful Report

Posted 4 years ago

Hi Chengetai, Thanks for the review and the upload of your product, it looks well. Kind regards, Chris DigitalPrinting.co.uk

Posted 4 years ago

“Service was excellent. Chat clear and helpful. Proofs sent, but one appeared dark and when cards arrived they were very dark. On a further order I would realise that the screen colours are true and would have contacted you for further advice. My inexperience”

Helpful Report

Posted 4 years ago

Hi Christine Thank you for your order and for taking the time to leave this review. As you have mentioned, please do get int ouch with us if there is ever anything you are unsure of and we will do our best to help. We can be contacted by phone, e-mail or the live chat service on site. Please let us know if you need anything else in future. Kind regards Ian Digital Printing

Posted 4 years ago

“Good prompt service thanks. Michael”

Helpful Report

Posted 4 years ago

Hi Michael Thank you for taking the time to leave us this review. We would love to know what we could do for you to get five stars, please let us know if you have any comments or sugguestions about our service or products, we are always happy to help! Kind regards Ian Digital Printing

Posted 4 years ago

“I found the quality of print and value for money excellent! Postage was a day later than expected but could be due to covid and the turn around was still relatively speedy. Next time I might try the highest weight of paper (printed on A4) - the selection I made was slightly thinner paper than I thought it would be but that was more down to my selection. Overall I am extremely happy with digital printing!”

Helpful Report

Posted 4 years ago

Hi Annabel, Thank you for the review and the 4 stars. I apologise that your order arrived a day later than estimated, I can see we did despatch the order on time. If you need to see samples of the paper stocks we offer, please give me a shout on our live chat and I will organise that for you. Kindest regards, Chris DigitalPrinting

Posted 4 years ago

“I recently placed two orders. In both cases there were problems. One booklet order had pages stapled in the wrong order. For the other order I was not sent the additional single copy that I requested to be sent to the billing address, and then when it was sent it was labelled with the wrong address, twice, so it took a while for me to actually receive it. HOWEVER, on all occasions when I got in touch with the company I got quick and helpful feedback and they sorted out the issues quickly as soon as they were aware of them. The printed products themselves were of good quality. Overall, I would recommend them.”

Helpful Report

Posted 4 years ago

Hi Alice Thank you for taking the time to leave us this review and for giving us four stars. I am sorry again that part of your order was not as expected and glad we were able to get this rectified for you so quickly. We really appreciate you recommending us to others, thank you so much. If you ever need any help with an order please let us know and we will do our very best for you. Kind regards Ian Digital Printing

Posted 4 years ago

“Great service, my first order did come short but they resolved it swiftly and provided a full new set of printed invites. Always good quality and speedy delivery.”

Helpful Report

Posted 4 years ago

Hi Cassie, Thanks for the 4 star review. I apologise again for the shortfall in your order but I am glad the team were able to get the issue sorted quickly for you. Kindest regards, Chris DigitalPrinting

Posted 4 years ago

“I am happy with the printing quality. I ve hoped they would contact me before printing as my artwork has a small error, but they did not. They just printed it as it is. The edges were not symetrical from the cutting, but it didn’t look that bad. I wasn’t able to contact the company. Overall, it is good service.”

Helpful Report

Posted 4 years ago

Hi Dalila, Thanks for the 4 star review. I am sorry that we don't offer a preview. Unfortunately, we are a direct to print website and all orders go straight to the print queue. With regards to contacting us. We are available on the phone, email and via our instant live chat service during weekdays, if you would like any help in future or have any issues with an order please do give us a shout so we can help you out. Kindest regards, Chris DigitalPrinting.

Posted 4 years ago

“The service was overall very good and the print quality was acceptable. However, they failed to deliver to my home address and I had to create a day and collect from the post office. This cost me time.”

Helpful Report

Posted 4 years ago

Hi Pascal Thanks for leaving us this review, we really appreciate it. Sorry to hear that the courier was unable to locate your address. I can see that we have produced and dispatched your order on time and that the courier did get in touch on the estimated delivery day via text and e-mail to let you know they would leave it at a local post office instead. The idea was that it would be more preferable and convenient for you than returning the order to us in Belfast as a failed delivery. I can see that you then collected the order four days later so glad to see that it is now with you. Please let us know if you need any help with an order in future. We can be contacted via e-mail, phone or the live chat service on our website. Warm regards Ian Digital Printing

Posted 4 years ago

“Excellent quality and reasonably priced. I was only a little disappointed that, me being a novice, they didn’t contact me prior to printing to double check I actually wanted the last page of text printed on the back cover (which I didn’t). My mistake in not leaving a blank page at the end of my PDF document to allow for the cover! I’ll know next time.”

Helpful Report

Posted 4 years ago

Hi Julie Thank you for taking the time to leave us this review, we really appreciate it. We are a direct to print service so ask that all artwork is fully set up and print ready before uploading, this is how we are able to deliver such a speedy service! If you are ever unsure or would like some help please get int ouch with us before placing the order and we can help you. We can be contacted via e-mail, phone or we have a live chat service on our website too. Warm regards Ian Digital Printing

Posted 4 years ago

DigitalPrinting.co.uk is rated 4.9 based on 8,850 reviews