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DigitalPrinting.co.uk Reviews

4.9 Rating 9,075 Reviews
99 %
of reviewers recommend DigitalPrinting.co.uk
4.9
Based on 9,075 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DigitalPrinting.co.uk Reviews

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

Write Your review

Excellent prices, spot on delivery and great service when needed.
Helpful Report
Posted 10 years ago
Hi James, Thanks for the review, glad you had a good experience with us. Kind regards, Chris
Posted 10 years ago
I was very happy with the customer service and the turn around was very fast. Unfortunately I thought the images were too dark which was disappointing. I would though use this company again.
Helpful Report
Posted 10 years ago
Hi Mollie, Thanks for taking the time to leave us a review. It was lovely to chat to you about your images. Best regards and speak soon, Chris
Posted 10 years ago
Printing was fast and a great price, happy with our order, just that one of the business cards has the image on the back upside down compared to the image on the front. We are happy with the cards and don't think this would cause a problem, it would just have been nice for everything to be the same way round. Unsure how we could have requested this.
Helpful Report
Posted 10 years ago
Hi Hannah, Thanks for leaving us the review and getting in contact with us. I am glad I was able to rectify your problem with the cards and look forward to future orders from yourself. Best regards, Chris
Posted 10 years ago
Very good service, helpful, personal and efficient
Helpful Report
Posted 10 years ago
Hi Pat, Thanks for the review it is much appreciated by the team here. Regards, Chris
Posted 10 years ago
Good quality products with a quick turnaround.
Helpful Report
Posted 10 years ago
Hi, Thanks for the great review, i am glad you were happy with the product and delivery. Many thanks, Chris
Posted 10 years ago
Hand-held me through the process as it was my first time and they were very helpful.
Helpful Report
Posted 10 years ago
Hi James, Happy to help and get you sorted. Thanks for the review. Kind regards, Chris
Posted 10 years ago
The document was easy to upload and the advise over the phone was good. The document arrived promptly and was a good quality. Thanks
Helpful Report
Posted 10 years ago
Hi Stella, Thank you for the lovely review. I am glad you liked the quality of the handbook and our delivery times. I will pass on your appreciation to the customer support team as well. Thanks again, Chris
Posted 10 years ago
Great product let down by delay in dispatch and items damaged in transit. Needs better packaging for dispatch.
Helpful Report
Posted 10 years ago
Thanks for this feedback Paul, I appreciate your rating. I would like to apologize for the damaged packaging and will be looking into this further for you to assure it does not happen again All the best Conor
Posted 10 years ago
The quality of the printing was good, very quick service and great value. The whole shopping experience online simple and easy. Thanks
Helpful Report
Posted 10 years ago
Hi Anna, Thank you for the great feedback and a massive thank you for your order All the best Conor at DP
Posted 10 years ago
I was happy with my order and delivery time, I also asked if they could send me a sample pack with my order, which they agreed to but forgot.
Helpful Report
Posted 10 years ago
Morning Matt, Thank you for this great review we really appreciate it! In terms of the sample pack this will have been sent separately in a royal mail post and should be with you shortly. All the best with everything Conor
Posted 10 years ago
I've just received my order today and I couldn't be more please with the speed of delivery, the print quality and the finishing. I'm definitely going to use Digitalprinting.co.uk again soon!
Helpful Report
Posted 10 years ago
Hi Jo! thanks for taking the time out to review us, we look forward to your next order Best wishes with everything Conor
Posted 10 years ago
I've ordered a few items from Digital Printing over the last few months and I have always been very pleased with the service. The order process is easy to use, the delivery is very quick and the products are good quality. A great company that I will continue to use. Thanks.
Helpful Report
Posted 10 years ago
An absolute pleasure Fiona, thank you for taking the time out to review us and with such kind words. We want to wish you all the best with everything for the new year Conor
Posted 10 years ago
Really happy with the process and the product Great price too Thank you One small thing... Would be really helpful to have the price quoted WITH VAT included during the quoting process. I know the wording does include "VAT not included". But with that 20% only added at the end of the payment process it can be an unpleasant surprise.
Helpful Report
Posted 10 years ago
Rob, thank you for this great review on behalf of all the Digitalprinting team I would like to say a very merry Christmas to you and to hopefully hear from you in the new year. In regards to the VAT I do apologise for this little surprise, it is possible however to get to this point before any payment is required. Best wishes Conor
Posted 10 years ago
Further to my previous comment, I have now been contacted and the situation has been rectified and I have been assured that it won't happen again. Because of this and the apology received I'm happy to increase my review to 4 stars. Thank you.
Helpful Report
Posted 10 years ago
Amy thank you for this kind review, understanding the issues you had with this order I am glad we could resolve them and leave on a positive note. If you ever have a query never hesitate to call. All the best Amy Conor at Digital Printing
Posted 10 years ago
Despite problems with the postal service (no fault of yours) the results were very good. That was a test job. I have place three more jobs with you as a result.
Helpful Report
Posted 10 years ago
We are well chuffed with this review Ted, I am relieved to here that despite the issue you received your job and are pleased with the results. Brilliant customer and a pleasure to chat to All the best Ted Conor
Posted 10 years ago
Loved my invites
Helpful Report
Posted 10 years ago
We are over the moon to hear you received everything ok Jemma! Thank you for using us and hope to hear from you again Conor
Posted 10 years ago
Very fast :-)
Helpful Report
Posted 10 years ago
Thanks for this review Barry Best of luck with everything Conor at Digital Print
Posted 10 years ago
I would have rated digitalprinting.co.uk as very good except for the fact that I was given poor advice when I asked about the suitability of an aspect of my design which I was concerned would not print well. I was told it would be OK but it wasn't and I am disappointed with that one part of my print run. Otherwise, a really easy site to use, the quality of the print is very good and speed of delivery excellent.
Helpful Report
Posted 10 years ago
Thank you for taking the time to review us Andrea and for such a kind review. We sincerely apologise that you are not completely satisfied with the turnout of your order. We did look into this prior to print and honestly thought it was fine but with it being such a subjective image we were incorrect on this. Sincere Apologises again and all the best Conor at DP
Posted 10 years ago
I really love your site, and the quality and speed of your printing. I have had a few experiences recently that haven't been great, however. Both to do with the online chat customer service: 1. I requested some paper samples as I am looking to print wedding stationery soon. I was told these would be sent out but this was over a week ago and I've not received anything. During this chat the operator kept disappearing for long periods of time. They were polite but clearly busy and just not able to give me their full attention. It was only a short request. 2. I recently received a 20% discount code that didn't work. Again via online chat I spoke to a very busy operator who I had to keep prompting to continue the conversation. They then told me they were on the phone and kept apologising. Very polite, but clearly very busy and shouldn't really have answered my chat request if they were dealing with another customer. They then told me they'd sort the code an email me back in half an hour. An hour and a half later I hadn't had any emails so I called again. I was put on hold for a fair amount of time but eventually it got sorted (and then the next day another marketing email provided another 20% discount code that I presume works, though haven't tried). Again the operator was very nice and polite and apologetic, so it could have been worse, but it seems that there weren't enough staff dealing with queries. If it wasn't for the good quality and quick turnaround I'd have given up.
Helpful Report
Posted 10 years ago
Hi, Thank you so much for taking the time to leave your 5-star review and your feedback. If we can be of any other assistance, please get in touch. Many Thanks, Chris Stewart DigitalPrinting
Posted 5 years ago
Very good service. Easy to use website. Label wasn't quite as glossy as I expected, however overall was pretty good. Would use again :-)
Helpful Report
Posted 10 years ago
Thanks for this Gaius! We look forward to your next order All the best with everything Conor
Posted 10 years ago
DigitalPrinting.co.uk is rated 4.9 based on 9,075 reviews