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DigitalPrinting.co.uk Reviews

4.9 Rating 8,851 Reviews
99 %
of reviewers recommend DigitalPrinting.co.uk
4.9
Based on 8,851 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DigitalPrinting.co.uk Reviews

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
I've just received my order today and I couldn't be more please with the speed of delivery, the print quality and the finishing. I'm definitely going to use Digitalprinting.co.uk again soon!
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Posted 10 years ago
Hi Jo! thanks for taking the time out to review us, we look forward to your next order Best wishes with everything Conor
Posted 10 years ago
I've ordered a few items from Digital Printing over the last few months and I have always been very pleased with the service. The order process is easy to use, the delivery is very quick and the products are good quality. A great company that I will continue to use. Thanks.
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Posted 10 years ago
An absolute pleasure Fiona, thank you for taking the time out to review us and with such kind words. We want to wish you all the best with everything for the new year Conor
Posted 10 years ago
Really happy with the process and the product Great price too Thank you One small thing... Would be really helpful to have the price quoted WITH VAT included during the quoting process. I know the wording does include "VAT not included". But with that 20% only added at the end of the payment process it can be an unpleasant surprise.
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Posted 10 years ago
Rob, thank you for this great review on behalf of all the Digitalprinting team I would like to say a very merry Christmas to you and to hopefully hear from you in the new year. In regards to the VAT I do apologise for this little surprise, it is possible however to get to this point before any payment is required. Best wishes Conor
Posted 10 years ago
Further to my previous comment, I have now been contacted and the situation has been rectified and I have been assured that it won't happen again. Because of this and the apology received I'm happy to increase my review to 4 stars. Thank you.
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Posted 10 years ago
Amy thank you for this kind review, understanding the issues you had with this order I am glad we could resolve them and leave on a positive note. If you ever have a query never hesitate to call. All the best Amy Conor at Digital Printing
Posted 10 years ago
Despite problems with the postal service (no fault of yours) the results were very good. That was a test job. I have place three more jobs with you as a result.
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Posted 10 years ago
We are well chuffed with this review Ted, I am relieved to here that despite the issue you received your job and are pleased with the results. Brilliant customer and a pleasure to chat to All the best Ted Conor
Posted 10 years ago
Loved my invites
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Posted 10 years ago
We are over the moon to hear you received everything ok Jemma! Thank you for using us and hope to hear from you again Conor
Posted 10 years ago
Very fast :-)
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Posted 10 years ago
Thanks for this review Barry Best of luck with everything Conor at Digital Print
Posted 10 years ago
I would have rated digitalprinting.co.uk as very good except for the fact that I was given poor advice when I asked about the suitability of an aspect of my design which I was concerned would not print well. I was told it would be OK but it wasn't and I am disappointed with that one part of my print run. Otherwise, a really easy site to use, the quality of the print is very good and speed of delivery excellent.
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Posted 10 years ago
Thank you for taking the time to review us Andrea and for such a kind review. We sincerely apologise that you are not completely satisfied with the turnout of your order. We did look into this prior to print and honestly thought it was fine but with it being such a subjective image we were incorrect on this. Sincere Apologises again and all the best Conor at DP
Posted 10 years ago
I really love your site, and the quality and speed of your printing. I have had a few experiences recently that haven't been great, however. Both to do with the online chat customer service: 1. I requested some paper samples as I am looking to print wedding stationery soon. I was told these would be sent out but this was over a week ago and I've not received anything. During this chat the operator kept disappearing for long periods of time. They were polite but clearly busy and just not able to give me their full attention. It was only a short request. 2. I recently received a 20% discount code that didn't work. Again via online chat I spoke to a very busy operator who I had to keep prompting to continue the conversation. They then told me they were on the phone and kept apologising. Very polite, but clearly very busy and shouldn't really have answered my chat request if they were dealing with another customer. They then told me they'd sort the code an email me back in half an hour. An hour and a half later I hadn't had any emails so I called again. I was put on hold for a fair amount of time but eventually it got sorted (and then the next day another marketing email provided another 20% discount code that I presume works, though haven't tried). Again the operator was very nice and polite and apologetic, so it could have been worse, but it seems that there weren't enough staff dealing with queries. If it wasn't for the good quality and quick turnaround I'd have given up.
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Posted 10 years ago
Hi, Thank you so much for taking the time to leave your 5-star review and your feedback. If we can be of any other assistance, please get in touch. Many Thanks, Chris Stewart DigitalPrinting
Posted 5 years ago
Very good service. Easy to use website. Label wasn't quite as glossy as I expected, however overall was pretty good. Would use again :-)
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Posted 10 years ago
Thanks for this Gaius! We look forward to your next order All the best with everything Conor
Posted 10 years ago
Haven't received the material yet but so far so good. Although paying extra for sending multiple roll-ups to two different addresses felt silly. If we would have ordered them separately transport would have been free.
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Posted 10 years ago
Hi Mats, sorry our system will only currently accept one delivery address per order. Hopefully this is a small niggle and wont stop you from visiting us again best regards Gary
Posted 10 years ago
Everything is good, but the images are darker than my photos. This is probably my fault in setting up. It would be useful if you provided the option of sending a proof even at an extra cost. Regards Tony
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Posted 10 years ago
Hi Tony, thanks for your comments, we are currently working on an email proofing option but have no plans to introduce a printed proof option as this would add too much cost and time to the process. In your supplied files always make sure your images are CMYK and not RGB. if you supply them to us as RGB we must convert them to CMYK before printing which can sometimes darken the images in the finished printed product. thanks Gary .
Posted 10 years ago
Good quality product, they also advised on quality of images and checked it carefully giving me the option to change it so it could be improved
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Posted 10 years ago
Hi Mr Fuller, glad we were able to help and thanks for taking the time to review us Best regards Gary
Posted 10 years ago
graphics on stickers scratch off after some time .. not sure if there is a more expensive option with better quality graphics or not if there is then i apologise everything was great
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Posted 10 years ago
Hi Finn, thanks for your review. The problem you seem to be happening is very unusual and not something I have even come across before. Obviously we would like to investigate it further. I will email you directly. Thanks Gary
Posted 10 years ago
Great stickers and good delivery time would recommend to friends
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Posted 10 years ago
Hi Chriss. Great review and thanks for the recommendation. Glad you liked your stickers. Thanks, Chris
Posted 10 years ago
The postage could of been quicker, but the fact you put a bag of wine gummies and a 20% off voucher, you guys rule!
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Posted 10 years ago
Hi Elliot, Thank you for the review. I am glad you loved the extra surprises in your order. For future orders with ourselves you have the option to have an order delivered quicker and even next day if you order before 10am. Thanks again Chris
Posted 10 years ago
The site was easy and clear to use, the delivery was prompt and secure.
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Posted 10 years ago
Hi Chinonso, Thank you for your kind review. I am glad you found our site easy and clear to navigate. I look forward to working with you in the future. Chris
Posted 10 years ago
The site is great to navigate, i love the instant quote option. The only down side is no option to have stickers precut or have stickers with transparent background! I believe they will come on a sheet because of the images. But if they were individually cut it would be much better. Maybe i missed the option. And i really wanted transparent background but with jpeg and pdf that option is not available! If that option is available let me know. I intend to get more stickers in the future but realy want transparent precut ones as we hand them out with each order!
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Posted 10 years ago
Hi Brodie, I am glad you found our site easy to navigate and to get a quote from. We can actually cut stickers down to A7 in size and you can order these through the website. With regards to transparent sticker printing unfortunately we presently only print onto white adhesive stock. Thank you for your review and I hope I have answered your questions. If I can be of any help or you would like any further advice then please email me at chris.stewart@digitalprinting.co.uk Thanks Chris
Posted 10 years ago
The stickers looked fabulous, my only concern is that they arent sticky enough. We're sticking them on jam jars for our wedding favours and a couple have started to peel off...
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Posted 10 years ago
Hi Ellie, I'm sorry you are having a problem with some of the stickers you purchased. If you would like us to reprint the stickers please email us, as this is an unusual problem you seem to be having. The stickers we use have permanent adhesive and should not be peeling off, in fact it should be the opposite problem you would have if any. Sorry for an inconvenience this has caused you. Please do let us know about the reprint. thanks Gary
Posted 10 years ago
A little confusing at first, being told my order would not be completed but then it arrived within 2 days of ordering ....fab
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Posted 10 years ago
Hi Lisa, thanks for the review. Sorry if we confused you in any way. If you wouldn't mind i will email you directly as we want to make sure this doesn't happen to you again or anyone else. thanks Gary
Posted 10 years ago
DigitalPrinting.co.uk is rated 4.9 based on 8,851 reviews