DigitalPrinting.co.uk Reviews

4.9 Rating 8,697 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,697 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 15th November 2024

A H

DigitalPrinting.co.uk 5 star review on 14th November 2024

Sarah D

DigitalPrinting.co.uk 5 star review on 13th November 2024

Andrew P

DigitalPrinting.co.uk 5 star review on 11th November 2024

Audrey M

DigitalPrinting.co.uk 5 star review on 6th November 2024

John D

1161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and super quick service- so grateful!”

Helpful Report

Posted 1 year ago

Hi Kate Thanks for your review. We do wish to make it easy as possible for customers to order and receive quality prints so its great to know you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Wonderful service, quality products, prompt shipping and great prices!”

Helpful Report

Posted 1 year ago

Hi Ruchie Thanks for your review. I am glad to see you are so happy with all aspects of your order as we do wish to provide quality prints with efficient and prompt service at a competitive price. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Excellent service from the team. Highly professional printing and production.”

Helpful Report

Posted 1 year ago

Hi Kevin Thanks for your review. We do always seek to provide quality printing with efficient service so I am glad you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I designed some Xmas cards on canva and got them printed up by digitalprinting.co.uk. The order process was very simple and the price was great value, a lot more competitive than other printing companies. The quality of the cards was excellent too and they were delivered very quickly for a reasonable price. I’ve ordered before and will definitely be ordering again.”

Helpful Report

Posted 1 year ago

Hi Rachel Thanks for your review. We always aim to produce high quality prints with prompt service at a competitive price, so I am glad you are so pleased with your order and look forward to hearing from you again. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Great quality and a quick job. Easy to use website. Thank you so much”

DigitalPrinting.co.uk 5 star review on 10th December 2022

Helpful Report

Posted 1 year ago

Hi Sofya Thanks for your review and for sharing your sticker. It does look great and I am glad you are so pleased with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Fast service, quality printing and stickers. Will use again. Thanks!”

Helpful Report

Posted 1 year ago

Hi Ashley Thanks for your review. We do always wish to provide quality prints with prompt service so I am glad you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“awful not happy with the cheap stickers you supply. they are paper thin and low quality”

Helpful Report

Posted 1 year ago

Hi Scott Thanks for your review. I am sorry that your stickers did not arrive as expected. We do use only 170gsm stickers so that is the only supply we receive. This is the standard weight of paper for stickers. I can see our management has contacted you regarding this matter to help resolve this for you. We do look forward to your reply. Many Thanks Luke DigitalPrinting

Posted 1 year ago

Hi Scott Further to this review, we have tried to contact you to be able to resolve and rectify this for you as we do always wish customers to be happy with their prints. We have yet to have a reply from you. We do look forward to hearing from you. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Excellent quality, helpful and responsive staff, and quick turnaround. Very happy, will use again!”

Helpful Report

Posted 1 year ago

Hi Helen, We are glad you were so impressed with the quality of your product and speedy service. We look forward to hearing from you again in the future! Many Thanks, Emma, Digital Printing.

Posted 1 year ago

“Excellent service from Digital support staff. This ensured I received my small book order in a timely manner and well packaged. As usual, the books were of high quality and will make very unique Christmas presents. Thank You.”

DigitalPrinting.co.uk 5 star review on 9th December 2022

Helpful Report

Posted 1 year ago

Hi Brendan, We think that your booklet looks great and we are delighted you choose us to print in for you! Kindest Regards, Emma, Digital Printing.

Posted 1 year ago

“Very fast and efficient service, with high quality printing of my custom designed Christmas cards.”

Helpful Report

Posted 1 year ago

Hi Jan, We are glad you were so impressed with the service and thanks for the five star review! Many Thanks, Emma, Digital Printing.

Posted 1 year ago

“Very impressed with the quality of their prints! And very satisfied with how quickly they took action and sent me reprints after my business cards were printed with an error the first time. I like how you can customise everything, and received a sample pack for free as well to decide which quality I want for my prints. I think the price is slightly on the higher end though, I didn’t realise when I was first ordering that the VAT wasn’t included until I got to checkout😅”

Helpful Report

Posted 1 year ago

Hi Grace, Thank you so much for the great review! We are delighted you were so impressed with the speed and accuracy of the service and do remember for any future orders that we have a price promise, so don't be scared to highlight this at time of ordering and we won't be beaten on any other B3 price! Many Thanks, Emma, Digital Printing.

Posted 1 year ago

“Good service on time and printed exactly as required. Would recommend to friends and would use again John W”

Helpful Report

Posted 1 year ago

HI John, Thank you so much for recommending us to colleagues and friends and we look forward to hearing for you again (hopefully in the near future!). Kindest Regards, Emma, Digital Printing.

Posted 1 year ago

“Very good quality product at reasonable prices; it's the great customer service that really makes DigitalPrinting stand out. Would recommend.”

Helpful Report

Posted 1 year ago

HI Els, Thank you so much for the recommendation! We are glad to hear that our friendly customer service team made such an impression on you and we hope to hear from you again in the near future! Many Thanks, Emma, Digital Printing.

Posted 1 year ago

“If there’s one printing company I can recommend, this is Digital Printing. Had an issue with the delivery (because of Royal Mail strike) and they were able to help me solve the issue. Good quality, good customer service…100% recommended! Thank you very much!”

Helpful Report

Posted 1 year ago

Hi Elvio, Thank you so much for the glowing review! We are glad we were able to resolve your delivery issue and are always happy to help all of our lovely customers with any problems, should they arise. All the best, Emma, Digital Printing.

Posted 1 year ago

“I am delighted with your service and products. It's fast, correct and great customer service. I will continue to be your loyal customer and I would recommend this website to anyone.”

Helpful Report

Posted 1 year ago

Hi Awassada, We are delighted you are so impressed with all things 'Digital Printing'. We aim to please and really appreciate the recommendation! Kindest Regards, Emma, Digital Printing.

Posted 1 year ago

“Easy to use, no surprises, and we're happy with the result”

Helpful Report

Posted 1 year ago

Hi Philip, We are glad that you found the site so easy to navigate and thanks for the five star review! All the best, Emma, Digital Printing.

Posted 1 year ago

“This is the second time we’re ordered from digital printing and once again AMAZING quality, service and price! Will be ordering again!”

Helpful Report

Posted 1 year ago

Hi Faria, We are glad that you were so impressed with the service that you have returned for more! Thanks for the five star review. All the best, Emma, Digital Printing.

Posted 1 year ago

“I was delighted with the quality of your printing work. Absolutely superb.”

Helpful Report

Posted 1 year ago

Hi Samuel, Thanks for the five star review and we are happy that you were so impressed with the quality of your print! Many Thanks, Emma, Digital Printing.

Posted 1 year ago

“I have used Digital Printing for my Christmas cards for the last four years and gave four stars weighted largely on previous experience. This year, they seem to have changed their website and I found it harder to navigate and couldn't find some of the options I had used in previous years. As a result, I used their pre-bundled Christmas card option and my cards did not look as good this year. My cards were not as well packed this year either. I hope for better next year else my rating will be a lot different. Fast turnaround for printing, but I opted to use The Post Office for delivery which was a big mistake.”

Helpful Report

Posted 1 year ago

Hi Roger, I tried to call you directly this morning with regards to this review but was unable to get you (have followed up with an email). I am sorry to hear that your experience on the site was not as positive as previous years. I just wanted to check with you as to which parts of the navigation you feel have changed as there have been no navigation updates made to the greetings card section since last Christmas? With regards to the packing, again, I just wanted you to elaborate on this so as I can address with production and ensure it doesn't happen again going forward. I am sorry to hear that your experience with your local post office was not a positive one. When it comes to deliveries, we make sure you have as wide a choice as possible. If speed is of the essence, why not try our Express Production service or Same Day products. Our standard tracked courier service will deliver any time between 9am and 5.30pm. If you’re not in a hurry utilise our economy-tracked courier and save on cost so there are plenty of options to try for any future orders. Lastly, we really appreciate the four star review and we hope that this can be bumped up to 5 stars again next year once these few small, minor details are ironed out. Kindest Regards, Emma, Digital Printing.

Posted 1 year ago

“Printing was fine, but trimming was very poor. I had allowed 5mm bleed around my cards and clearly they stepped the cards without the bleed as the poor trimming meant that each card showed the part of the other cards that were adjacent to it. One of the worst trims I have seen in a print job. Unfortunately as I had to send out the cards immediately I did not have time to get them redone. Just terrible work and I will not be using digitalprinting.co.uk again.”

Helpful Report

Posted 1 year ago

Hi Travis, I hope you are well! I tried to call you there but couldn't get you. I am so sorry to hear that the trimming on your cards was so unsatisfactory, this is just not acceptable! I apologise that you felt you were left with no option but to send the cards out, rather than contact us to let us try and get the job reprinted for you. Had you done this we could have had the job reprinted and sent out to you within 24hrs (depending on what time of the day we found out). Since we can no longer do this, I would like to offer you a full refund for the job and I will issue this for you today (please note that the money can take up to 7 working days to clear in your account). It's not often that things like this happen but we acknowledge that mistakes do and will happen so it is important for us to address and sort them quickly to ensure that our customers are happy with a swift outcome. I hope this is the case in this instance and please feel free to come back to me if you have any further questions or queries. Kindest Regards, Emma, Digital Printing.

Posted 1 year ago

DigitalPrinting.co.uk is rated 4.9 based on 8,697 reviews