DigitalPrinting.co.uk Reviews

4.9 Rating 8,696 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 15th November 2024

A H

DigitalPrinting.co.uk 5 star review on 14th November 2024

Sarah D

DigitalPrinting.co.uk 5 star review on 13th November 2024

Andrew P

DigitalPrinting.co.uk 5 star review on 11th November 2024

Audrey M

DigitalPrinting.co.uk 5 star review on 6th November 2024

John D

1161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality product with amazing customer service. Will definitely use their services again”

Helpful Report

Posted 1 year ago

Hi Thanks for your review. We do take pride in our customer service so I am glad you are so happy with your order and we look forward to being of service again. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I actually couldn't believe the speed of service. Ordered 19th December, delivered 22nd December. Simple ordering system for non professionals. You are definitely my go to printing company now.”

Helpful Report

Posted 1 year ago

Hi Sarah Thanks for your review. We do always wish to provide quality prints with a prompt service so I am glad we were able to meet your needs and look forward to your future orders. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“very good quality work, i've ordered both a book to be printed and affirmation cards, they have all turned out well.”

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Posted 1 year ago

Hi Evangeline Thanks for your review. We always wish to produce quality prints for our customers so I am glad you are so pleased with your books and cards. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Great service - the calendars arrived so quickly after we ordered them and everyone had commented on the high quality as well. Thank you!”

Helpful Report

Posted 1 year ago

Hi Katie Thanks for your review. I am delighted to hear that your prints have been so successful for you and the quality is being commented as we do always wish to provide quality prints. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Excellent quality printing and quick service. I reported a very minor fault with some of the wire-bound books I ordered and they sent free replacements within 1 working day.”

Helpful Report

Posted 1 year ago

Hi Will Thanks for your review. We do always wish customers to be happy with their prints and will do all we can to resolve any issues. I am glad we were able to rectify this for you and you are happy with your prints. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Quick and reliable service. Thank you.”

Helpful Report

Posted 1 year ago

Hi Thanks for your review. We do always wish to provide quality prints with prompt service so I am glad you are pleased with your prints and despatch times. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I have used DigitalPrinting.co.uk for a couple of years now for my business. I order saddle stitched booklets. They are high quality, a good price and arrive promptly. The company has very good customer service and are my 'go to' place for my business printing needs.”

Helpful Report

Posted 1 year ago

Hi Pauline Thanks for your review and sharing your book which looks great. I am glad we continue to meet your printing needs with our quality prints and efficient service and look forward to hearing from you again. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Superb and prompt service”

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Posted 1 year ago

Hi Lisa Thanks for your review. We do take pride in our customer service so I am pleased you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“We ordered our wedding invites with Digital Printing as we wanted to assemble them ourselves. Their service was brilliant! Arrived quickly, exactly what we wanted, great quality and affordable price! Will print the second half of our invites with them as well!”

DigitalPrinting.co.uk 5 star review on 5th January 2023

Helpful Report

Posted 1 year ago

Hi Annabel Thanks for your review and for sharing your invite, which look great. We do always wish to provide quality prints at a competitive price, so I am pleased you are so happy with them. We look forward to being of service again and helping with your big day. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I used DPI for what should have been a fairly straightforward job - printing a small “art book”. Multiple (preventable) errors/damages were found on nearly every copy of the perfect-bound books that I ordered. Significant scratches, ink marks/registration lines, poor cropping lines, borders appearing on black pages, glue breaking off from the spine, etc. DPI’s customer service was excellent (and accommodating), as I spoke with several people who offered to reprint my order to ensure that these errors were corrected. The original order was reprinted, and despite added “quality control” - this batch was returned with similar issues. After 4 reprints, (the first two being small test batches), I was left with a pile of books that are completely unusable. When I saw that approximately 75% of the final lot exhibited the same damages, I gave up trying to contact customer service about the issue, as it was clear that this was going to keep happening. I am aware that there is only so much quality control that can be carried out in print houses, but it seems like there was absolutely no communication between the customer service reps that I spoke with and the printers. A more thorough check would have prevented an unnecessary number of reprints and wasted time on both ends.”

Helpful Report

Posted 1 year ago

Hi Rebecca, Thanks for taking the time to leave us your feedback on the order. I have had a look over the history of your order and have to agree that this is unacceptable. I can see you did get a reprint of your first order and you mentioned you were happy with it which led to you ordering again with us. On the 2nd order, it is clear we dropped the ball again, the finishing of the books was down to excess glue and the scratches caused by the solid black ink on the silk stock. There has been no communication from you about the last order we printed. I am going to get in touch with you to have a chat about it as we are unaware that they arrived in an unacceptable condition again. I will speak with you soon to get this sorted for you. I apologise again. Kindest regards, Luke Thompson.

Posted 1 year ago

Hi Rebecca Further to your review, I can see our management team have been in touch and have been able to resolve the situation with you and I hope you are now happy with your prints. If you do have any further issues please do contact us directly. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Outstanding service - extremely quick and helpful response to my query. The quality of the product (A6 booklet) was brilliant - excellent quality and very fast turnaround once I had submitted my artwork. Will definitely be using DigitalPrinting again! (Have already recomended to another school!)”

Helpful Report

Posted 1 year ago

Hi J Thanks for your review. We do always wish to provide quality prints with efficient service at a competitive price so I am delighted you are so pleased with your order and thank you for your recommendation. We look forward to being of service to you again. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I was more than pleased with the novel you printed for me and should have had a rating way above five. I will be reordering more copies when I have corrected my errors, i.e proof read it.”

Helpful Report

Posted 1 year ago

Hi Stan Thank you for your review. I am glad you are so pleased with the quality of your book as we do always wish customers to be happy with their prints. We look forward to being of service to you again with your larger order. Hi Dora Thank you for your review. We do take pride in our customer support and do wish customers to be happy with their quality prints so we do appreciate your comments and I am glad you are so pleased with the service you received and the quality of your prints. We do look forward to being of service to you again. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“The best printing and customer experience I have ever had! This company truly nails it. Their agents are perfectly up-to-date, very helpful, polite, and incredibly kind. I truly felt appreciated through the whole process, and they were super flexible with the order as well. Definitely coming back to them later. Since it's a printing company, I also need to talk about the quality of the end result! Everything we got was just as requested, and we got the printed materials incredibly fast (just before Christmas, which is an even more insane performance). The print and paper quality was impeccable (and I'm a designer, which means that I'm extremely fussy about these questions). Thank you, team!”

Helpful Report

Posted 1 year ago

Hi Dora Thank you for your review. We do take pride in our customer support and do wish customers to be happy with their quality prints so we do appreciate your comments and I am glad you are so pleased with the service you received and the quality of your prints. We do look forward to being of service to you again. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Perfectly made, excellent quality! And sent a few extras which was very handy.”

Helpful Report

Posted 1 year ago

Hi Mariana Thanks for your review. We do always wish to provide quality prints with efficient service so I am glad you are so pleased with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“The site might be slightly biased towards users with some experience but even so I made a choice of product which arrived quicker than expected and was of excellent quality. Well done Mike”

Helpful Report

Posted 1 year ago

Hi Michael Thanks for your review. We do wish to make ordering as easy as possible and always happy to offer assistance by our live chat. I am glad that you are pleased with your prints and the efficient service you received. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Superb re-production of my word document”

Helpful Report

Posted 1 year ago

Hi Derek Thanks for your review. We do always wish to provide quality prints so I am pleased you are so happy with your document. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Printing job done on time and delivered as agreed.”

Helpful Report

Posted 1 year ago

Hi Ndaba Thank you for your review. We always aim to produce high quality prints with prompt service at a competitive price. So I am pleased you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I am very pleased with the quality of rhe greetings cards I ordered & the high standard of the reproduction of my art work. The customer service was excellent.”

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Posted 1 year ago

Hi Pamela Thanks for your review, we always value our customer service and always wish to ensure customers receive prints as they intended. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I am very pleased with my dvd label's, quality and service was great. Delivery was held up by the Post office strike, so no fault of DigitalPrinting”

Helpful Report

Posted 1 year ago

Hi John Thank you for your review. We always aim to produce high quality prints with prompt service at a competitive price. So I am pleased you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“They do an excellent job on perfect bound books at a very competitive price. I have used them several times and always had a great experience.”

Helpful Report

Posted 1 year ago

Hi Dani Thanks for your review. I am glad we continue to meet your printing needs and look forward to hearing from you again. Many Thanks Luke DigitalPrinting

Posted 1 year ago

DigitalPrinting.co.uk is rated 4.9 based on 8,696 reviews