DigitalPrinting.co.uk Reviews

4.9 Rating 8,695 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 15th November 2024

A H

DigitalPrinting.co.uk 5 star review on 14th November 2024

Sarah D

DigitalPrinting.co.uk 5 star review on 13th November 2024

Andrew P

DigitalPrinting.co.uk 5 star review on 11th November 2024

Audrey M

DigitalPrinting.co.uk 5 star review on 6th November 2024

John D

1161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was great. Customer service was seamless. The complaint was promptly attended to. More impressive was the refund I got on double payment made for delivery.”

Helpful Report

Posted 1 year ago

Hi Niyi Thanks for your review. We do take pride in our customer service so I am glad you are so pleased with the service you received. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Simply SUPERB...”

Helpful Report

Posted 1 year ago

Hi Samuel Thanks for your review. I am glad you are so pleased with your prints and the service we gave. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Decent products, quick service before you make the order. However, the next day delivery advertised is not to be trusted. They use unreliable services like PDP.”

Helpful Report

Posted 1 year ago

Hi Anna Thanks for your review. We do always wish to provide quality prints so I am glad you are happy with your product but I am sorry that your order was delayed by the courier. Unfortunately, we can never guarantee delivery as couriers do not offer this service. We do find that with over 1000 jobs a day, our current courier does deliver over 97% of orders within the estimated time which is the most successful. I can see that due to the failed delivery on this occasion, we did refund the delivery costs back to you. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I had planned to print my own wedding invitations, but decided to try this company online. I wasn’t quite sure about something to do with my artwork. I contacted their customer services who answered the following morning telling me that everything was ok. I received my invitations a few days later and I love them! I want other things printed to go with the invites, but had wanted to see how they turned out first before ordering anything else. I’ll definitely be ordering the extras now! Great price for lovely invitations and envelopes, I would definitely recommend DigitalPrinting.co.uk!!”

Helpful Report

Posted 1 year ago

Hi Bronagh Thanks for your review. I am delighted to hear you are so pleased with your invitations and that you seek to place further orders. We do always wish to provide quality prints with efficient service and look forward to helping towards your big day. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Banners are fine ,printing good quick delivery”

Helpful Report

Posted 1 year ago

Hi Ros Thanks for your review, I am glad you are pleased with your banners and they are successful for you. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I've been using Digital Printing for 3-4 years now, and they've been really amazing and communicative every time. Especially this time; they're a lovely, kind and understanding team and I have, and will continue to, recommend them. The quality of their printing and their customer service is amazing.”

Helpful Report

Posted 1 year ago

Hi Abigail Thanks for your review. We do take pride in our customer service so I am delighted that you are so pleased with the support you have received and that we continue to meet your printing needs. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I have been a customer of DigitalPrinting for a couple of years now and I am always extremely happy with the results and service. There was a problem with the most recent print job, but when I contacted DigitalPrinting they responded immediately and excelled themselves in ensuring that a corrected print run was sent out with remarkable speed. I cannot fault them.”

Helpful Report

Posted 1 year ago

Hi Dean Thanks for your review. I am glad we continue to meet your printing needs and you are so pleased with the service you receive. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Used for wedding printing- perfect!”

Helpful Report

Posted 1 year ago

Hi Saul Thanks for your review. I am glad you are so pleased with your prints and that they help towards your big day. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Fantastic service and delivery! Will definitely use against”

Helpful Report

Posted 1 year ago

Hi Naveed Thanks for your review. We are delighted you wish to come back again as we always wish to provide quality prints with efficient service. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Excellent service and was delighted with the end result. Thank you”

Helpful Report

Posted 1 year ago

Hi Claire Thanks for your review. We do always wish to provide quality prints so I am glad you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“The 1000x500mm poster has been framed. Stunning picture of my grandchildren from a camera snapshot. Quality of the print and paper much better than I expected. Picture receiving lovely compliments. Excellent communication from the team too.”

Helpful Report

Posted 1 year ago

Hi Josie Thanks for your email. I am delighted you are so pleased with your poster and that it is receiving compliments as we do wish to always produce quality prints. I hope you all enjoy the poster for a long time. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Perfect! It’s everything I wanted”

Helpful Report

Posted 1 year ago

Hi Nikita Thanks for your review. I am glad you are so pleased with your order as we do wish customers to be happy with the quality of their prints. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I made a mistake in ordering which was picked up by Digital Printing, they contacted me pretty much straight away and everything was sorted. This involved a partial refund which was prompt. The document I had printed was several copies of a music score of mine, and it looks absolutely beautiful.”

Helpful Report

Posted 1 year ago

Hi Barrie Thanks for your review. We do always wish to ensure that customers receive quality prints and will assist how we can when any issues arise. I am glad you are so pleased with your music score. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Well produced print. Great communications. Would recommend highly.”

Helpful Report

Posted 1 year ago

Hi Alan Thanks for your review. We do take pride in our customer support so I am glad you are pleased with the service received. Thank you for your recommendation. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Recommended. Will use their services again. All aspects of our order were dealt with efficiently and effectively and we were very pleased with the product. The only issue was the delivery (ParcelForce) who let us down but all delivery companies are prone to that. DigitalPrinting responded well when this was reported to them.”

Helpful Report

Posted 1 year ago

Hi Linda Thanks for your review. I am glad that you are pleased with the quality of your prints and that we were able to deal with your delivery issue so you received the prints you ordered. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“My mother passed away on March 30th, and since then, life has been a whirlwind of emotion and stress. Her funeral is on Monday 24th. I wanted the Order of Service to be perfect in her memory, as it's one of the last things I'd ever be able to do for her. After researching various printing services, I contacted DigitalPrinting.co.uk. They promised that if I submitted the Order of Service by Wednesday 6pm, they'd dispatch it on Thursday for a Friday delivery. So I worked tirelessly to create something my mother would be proud of. Many late hours of designing, overthinking typefaces, getting feedback from family, tweaking, colour correcting and more overthinking. But I got it done in time and placed my order. True to their word, 140 booklets arrived on Friday. My first impression was great—quality print, lovely paper stock, and even Haribo sweets! But then I noticed the centre pages were folded and inserted backwards. An honest mistake, but disappointing nonetheless. I contacted them through the live chat on the site and they admitted their error. They promised to reprint the job and take extra care to ensure it was correct this time. They even offered a refund on the "express" fee and a discount on my next print job. Top-notch customer service, right? Saturday morning, the reprinted booklets arrived. The inner pages were folded correctly—phew! But wait... Page 2 now had the content for the back cover. And the last two pages were now blank. I couldn't believe it. And of course, they're closed for the weekend. With no other option, we now have to remove the 280 staples from the first batch, fold the inner pages the correct way, and re-staple. I've had to order a booklet stapler from Amazon, and we're praying it arrives tomorrow. My family and I are already overwhelmed with funeral preparations, and now we have to deal with DigitalPrinting.co.uk's lack of quality control. How can prints be sent out with incorrect page orders? How can a reprint job be worse than the original? From the same print file! I am beyond livid.”

Helpful Report

Posted 1 year ago

Hi James Thanks for your review. I am very sorry for the issues you have encountered - this is not the standard we wish to produce. I fully understand that this was already a very difficult time for you and we did not wish to add to this for you. We do always wish to resolve issues, as with over 1000 jobs a day there will be an error on occasion but after the issue with the first print there should have been stronger checks, and we will investigate why this did not happen. I can see that production and management have already responded to your email regarding this matter and seek to be able to resolve this for you. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Grea service, thanks guys”

Helpful Report

Posted 1 year ago

Hi Marty Thanks for your review. I am glad you are so pleased with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“quick and easy to do and good prices”

Helpful Report

Posted 1 year ago

Hi John Thanks for your review. We do wish to make it easy to order and receive quality prints. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“I have used DigitalPrinting many times in the past and I am always pleased with the results. I made a mistake with my order the last time and they were kind enough to reprint for me, even though it was my mistake. Would highly recommend.”

Helpful Report

Posted 1 year ago

Hi Karen Thanks for your review. I am glad we continue to meet your printing needs and we do always wish to resolve issues so you get your quality prints. Many Thanks Luke DigitalPrinting

Posted 1 year ago

“Excellent service from first contact the end product. The team at DigitalPrinting were very helpful and informative and the booklet we ordered is excellent, great print quality and paper very good too. Would definitely use this service again.”

Helpful Report

Posted 1 year ago

Hi Jane Thank you for your review. We always aim to produce high quality prints with prompt service at a competitive price. So I am pleased you are so happy with your order. Many Thanks Luke DigitalPrinting

Posted 1 year ago

DigitalPrinting.co.uk is rated 4.9 based on 8,695 reviews