DigitalPrinting.co.uk Reviews

4.9 Rating 8,700 Reviews

99 %

of reviewers recommend DigitalPrinting.co.uk

4.9

Based on 8,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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DigitalPrinting.co.uk 5 star review on 25th November 2024

HUYNH L

DigitalPrinting.co.uk 5 star review on 15th November 2024

A H

DigitalPrinting.co.uk 5 star review on 14th November 2024

Sarah D

DigitalPrinting.co.uk 5 star review on 13th November 2024

Andrew P

1163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fanastic customer service for any quesitons that i had and supporting with the order and also very happy with the result of my prints! thank you :)”

Helpful Report

Posted 2 years ago

Hi Isabella, We are glad you were so impressed with the service, particularly our helpful customer service team and thanks for the five star review. Kindest Regards, Emma, Digital Printing.

Posted 2 years ago

“The print material didn't arrive on time (despite paying extra for 'express printing') and therefore didn't get the materials in time for the event (which was a funeral). couldn't get hold of anyone when I called - saying please call between 9 and 5, when I was calling between those hours. The online 'chat' didn't work. Overall a very poor experience and i wont be using them again.”

Helpful Report

Posted 2 years ago

Hi Jack, We are sorry to hear that your delivery was later than expected. This is frustrating for us also and is the reason why we can only estimate delivery dates. Once the jobs leave here we are at the mercy of 3rd party courier companies and individual drivers who are not employed by Digital Printing so it is impossible for us to 100% guarantee things that we don't manage first hand. It was also particularly unfortunate that you placed your order on Christmas Eve, the company closed for the Christmas break at 3pm on 24th, not returning until Tuesday 4th January (apart from a small skeleton staff on 30th). We picked up your emails on this date and explained that your parcel was delayed due to insufficient address details. Once these were clarified we refunded you for your Express Production and Delivery but could not offer you a full refund as we had upheld everything at our end. Your items were printed and dispatched on time to an estimated delivery date of the 30th. Over Christmas, the website clearly stated that December is a very busy time for couriers (even without Covid delays) so please place your order in plenty of time as there may be delays. Many Thanks, Emma, Digital Printing.

Posted 2 years ago

“The quality is fantastic. I have used Digital printing.co.uk on a number of occasions for invites and similar items, and can honestly say that I have been impressed every time.”

Helpful Report

Posted 2 years ago

Hi Jamie, We are glad that you are so impressed with the service that you keep returning for more. Thank you so much for the five star review. Kindest Regards, Emma, Digital Printing.

Posted 2 years ago

“Easy to use website and getting texts about delivery is amazing. Makes life much easier. The packages are never ott with packaging so not a lot of waste to dispose of. Brilliant service”

Helpful Report

Posted 2 years ago

Hi Bethany, We are glad you found the system so user friendly and economically friendly. Thanks for the five star review. All the best, Emma, Digital Printing.

Posted 2 years ago

“All received in good order. Good quality printing and value for money.”

Helpful Report

Posted 2 years ago

Hi Jane, We are glad you were so impressed with our high levels of quality and service and thanks for the five star review. Many Thanks, Emma, Digital Printing.

Posted 2 years ago

“Excellent service. Not only did they deliver on time but also responded to my query efficiently and helped me correct my error before it went to print. Thank you. I personally highly recommend”

Helpful Report

Posted 2 years ago

Hi Bakula, We are always happy to assist all of our lovely customers with any queries that they may have. We really appreciate the recommendation and hope to hear from you again with regards to future print requirements. Kindest Regards, Emma, Digital Printing.

Posted 2 years ago

“Great work. Expansive.”

Helpful Report

Posted 2 years ago

Hi There, We are glad you were so impressed with the service and thanks for the five star review! All the best, Emma, Digital Printing.

Posted 2 years ago

“The people responsible for my order were very helpful and the order came out looking great. Couldn't be happier.”

Helpful Report

Posted 2 years ago

Hi Hayley, We are glad you found our customer service team to be so accomodating and we are delighted you were so happy with your print! All the best, Emma, Digital Print.

Posted 2 years ago

“Excellent from start to finish. Perfect labels and delivered in no time. 5 star service and 5 star labels. I would recommend to everyone. Excellent prices too”

Helpful Report

Posted 2 years ago

Hi J, Thank you so much for your kind words! We really appreciate the recommendation and we hope to hear from you again soon! Many Thanks, Emma, Digital Printing.

Posted 2 years ago

“I wasn’t that impressed to be honest.. very flat stickers and they are so close together that cutting them to be singles is impossible Won’t use again”

Helpful Report

Posted 2 years ago

Hi Les, Following our telephone conversation, the labels that you got printed with us are supplied kiss cut on an A4 sheet to make it easier for you to peel off, they are not intended to be cut down when supplied so apologies if the margins in between the labels were too narrow. As discussed, we do supply labels which are cut down individually which would suit your needs better. I would be happy to print you a run of these free of charge once you choose a size and resize your artwork. I am waiting for you to come back and advise me of this. Many Thanks, Emma, Digital Printing.

Posted 2 years ago

“Absolutely brilliant service. Extremely simple to use interface, From printing and binding the product I needed, which was a homebrew d&d book from pdf, to the customer service I received from Steve when I was worried it wouldn't arrive in time. but it arrived bang on the estimated date. Very happy! Definitely going to use this company again.”

Helpful Report

Posted 2 years ago

Hi Claire, We are glad your first experience with us was such a positive one and we hope it was the first of many! We will be sure to pass your thanks onto Steve! Kindest Regards, Emma, Digital Printing.

Posted 2 years ago

“Excellent service. Excellent product. Website very easy to use. Thanks, Kenneth Wilson”

Helpful Report

Posted 2 years ago

Hi Kenneth, We are delighted you were so impressed with the service and thanks for the five star review! All the best, Emma, Digital Printing.

Posted 2 years ago

“My document arrived exactly when they said it would, and the print quality was great. Couldn’t ask for more!”

Helpful Report

Posted 2 years ago

Hi Geoff, We are delighted you were so impressed with the service and thanks for the five star review! Kindest Regards, Emma, Digital Printing.

Posted 2 years ago

“Great communication & customer service and quality of a workbook product is good too.”

Helpful Report

Posted 2 years ago

Hi Samantha, We are glad you were so impressed with our high levels of quality and service and thanks for the great review! All the best, Emma, Digital Printing.

Posted 2 years ago

“I was very relieved that the price advertised for the product was the price I paid after feeling misled by an ad by another printing company. The service was prompt and I am happy with the quality. I was a little disappointed that the first-purchase discount voucher code did not include the banners I was buying, but I was treated sympathetically and it was still good value.”

Helpful Report

Posted 2 years ago

Hi Gillian, We are delighted that your first experience with us was such a positive one and we hope it will be the first of many! Kindest Regards, Emma, Digital Printing.

Posted 2 years ago

“Thanks for the great service. Had a bit of a blip with the first print run due to my inexperience and your automated service. But quickly rectified at no extra cost so well done!”

Helpful Report

Posted 2 years ago

Hi Graham, Should you have any queries regarding the automated system, our customer service team are always on hand to help! Glad we could sort everything out quickly and efficiently. All the best, Emma, Digital Printing.

Posted 2 years ago

“Although the delivery was delayed for one day the company emailed me straightway and apologised, luckily we didn’t need them on the scheduled day. We were very impressed the cards we printed was very good quality with low cost.”

Helpful Report

Posted 2 years ago

Hi Matsuko, Thanks for the five star review. We are sorry to hear that your delivery was later than expected. This is frustrating for us also and is the reason why we can only estimate delivery dates. Once the jobs leave here we are at the mercy of 3rd party courier companies and individual drivers who are not employed by Digital Printing so it is impossible for us to 100% guarantee anything. However, we do have a very high delivery success rate of 97% which is encouraging. All the best, Emma, Digital Printing.

Posted 2 years ago

“Brilliant service, fast & efficient, and my cards were much better quality than expected.”

Helpful Report

Posted 2 years ago

Hi Isabelle, We are glad you were so impressed with our high levels of quality and service and we hope to hear from you with regards to future print requirements. All the best, Emma, Digital Printing.

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

Hi Mirza, We are glad you were so impressed with the service and thanks for the five star review. Many Thanks, Emma, Digital Printing.

Posted 2 years ago

“Write a short story for my children and I have never printed anything Ike this and was surprised how cheap, quick and easy it was. I had it delivered within 2-3 days and made the perfect Christmas gifts”

Helpful Report

Posted 2 years ago

Hi Craig, We are delighted that you were so impressed with your book and we hope it really made your Christmas! Many Thanks, Emma, Digital Printing.

Posted 2 years ago

DigitalPrinting.co.uk is rated 4.9 based on 8,700 reviews