There should be a "fantastic/excellent" star rating. As a complete technophobe with absolutely no idea what the difference is between laminated 100g single side outer cover and a bus I'd put off ordering a spiral bound booklet for weeks. The website made getting a quote and ordering a doddle - thought I'd made a mistake when the price came up - couldn't believe it was so little. Had to make a call to a very nice man who didn't laugh or tut when I asked what must have been completely ridiculous questions - he was brilliant. Books arrived yesterday, well packed and just what I wanted! Excellent quality - cannot recommend enough. Thank you for making someone with the artistic flair and computer knowledge of my budgie look clever and very happy :-)