why they were great: 1) The booklet was very high quality - which let's be honest is the only reason you chose a print company 2) The package came the exact day I ordered it for. 3) I actually was a donut and wrote down the wrong door number, when i called up they were very polite and helpful. 4) There was a pack of harribo sweet in there too. Things I wasnt so happy with: 1) The price for one small booklet was quite expensive in my opinion. BUT I didnt find out if I could have added anything else to the package, so you never know. I would defo recommend. Having been a graphic designer for many years, using a print company that is really reliable and the print is good, is actually quite rare.