Awful customer service and since you can't proof your own designs and they aren't willing to do it for you I will never use again despite my previous excellent service as I just can't afford to get it wrong again and loose more money. I've given three stars only because previously I've ordered 3 different products from them and it was very quick and simple to do, I was concerned that I was unable to proof my design but each time they delivered a quality product with great colours, when I ordered 200 buisness cards, however, it all went wrong. Customer service basically put all the blame on me and all the responsibilty on me to fix the problem. The first problem was the random white lines round the edges I was told this happened since I didn't including a 'bleed' area on my image and I know the website says to do this but I as I hadn't done this previously I assumed someone fixed this when they proofed the design before printing (I ordered a5 and a4 posters with a5 and a4 sized jpegs and everything was perfect). Then there was the issue of the colours they were very very dark and the cards were all smudged like they hadn't been dry when stacked - this again was my fault as I submitted a jpeg with rgb and needed to send it as cymk which again I hadn't done previously I'd submitted jpegs for all my previous orders. I'm a small fitness buisness doing all my own artwork and branding I'm not a graphic designer so I have no facility to do this - I've tried an online converter but it literally changed all my colours so they no longer resembled my brand colours so I cannot do this so therefore I have been unable to send them a new picture and get my 200 business cards re-printed. It's taken me a long while to write this review as I'm so upset that I have wasted so much time trying to fix this and it though might not be a lot of money to other people it is to me and my buisness at the moment. The last email they sent me said they couldn't do anything without cymk colour and they clearly are just hoping I'll go away as it's been an month now and no one has reached out to me to see if we can resolve the problem. I'm now stuck and do not know where to go from here.