DigitalPrinting.co.uk Reviews

4.9 Rating 8,342 Reviews
100 %
of reviewers recommend DigitalPrinting.co.uk
4.9
Based on 8,342 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DigitalPrinting.co.uk Reviews

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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I have used Digital Printing for my Christmas cards for the last four years and gave four stars weighted largely on previous experience. This year, they seem to have changed their website and I found it harder to navigate and couldn't find some of the options I had used in previous years. As a result, I used their pre-bundled Christmas card option and my cards did not look as good this year. My cards were not as well packed this year either. I hope for better next year else my rating will be a lot different. Fast turnaround for printing, but I opted to use The Post Office for delivery which was a big mistake.
Helpful Report
Posted 1 year ago
Hi Roger, I tried to call you directly this morning with regards to this review but was unable to get you (have followed up with an email). I am sorry to hear that your experience on the site was not as positive as previous years. I just wanted to check with you as to which parts of the navigation you feel have changed as there have been no navigation updates made to the greetings card section since last Christmas? With regards to the packing, again, I just wanted you to elaborate on this so as I can address with production and ensure it doesn't happen again going forward. I am sorry to hear that your experience with your local post office was not a positive one. When it comes to deliveries, we make sure you have as wide a choice as possible. If speed is of the essence, why not try our Express Production service or Same Day products. Our standard tracked courier service will deliver any time between 9am and 5.30pm. If you’re not in a hurry utilise our economy-tracked courier and save on cost so there are plenty of options to try for any future orders. Lastly, we really appreciate the four star review and we hope that this can be bumped up to 5 stars again next year once these few small, minor details are ironed out. Kindest Regards, Emma, Digital Printing.
Posted 1 year ago
Amazing customer service. Fantastic company thank you so so very much.
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Posted 1 year ago
Hi Sarah Thanks for your review. I am glad we were able to assist you and that you are so pleased with the service you received. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Really pleased with my art booklets, they turned out really well even though I put the wrong number of pages when ordering, DigitalPrinting were really helpful and communicative! I’m only putting 4 stars and not 5 because they sent me the wrong cards but again they were really helpful and sorted it out straight away! Thank you - great quality for a very good price
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Posted 1 year ago
Hi Genevieve Thanks for your review. We do always value our customer support and I am glad that we were able to assist with your order and also rectify the final delivery as we do wish customers to receive orders as expected. Many Thanks Luke DigitalPrinting
Posted 1 year ago
The cards are great, just sorry I didn’t ask to have them printed on glossy paper. My next order will be on glossy paper, they will just be that little bit more bright.
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Posted 1 year ago
Hi Thea Thanks for your review. I am very glad you are happy with your order and look forward to being of service to you in the future. We would be happy to offer advise should you need it. Many Thanks Luke DigitalPrinting
Posted 1 year ago
So quick and efficient at turning around my order!
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Posted 1 year ago
Hi Linda Thanks for your review. We do wish to provide a prompt service to supply quality prints so I am glad you are so pleased with your order. Many Thanks Luke DigitalPrinting
Posted 1 year ago
My job was supplied in line with the delivery dates expressed and was as was expected so more than happy with the job as was the client. Thanks
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Posted 1 year ago
Hi Tim Thanks for your review. I am glad we were able tp meet your printing needs and look forward to your future orders. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Thanks to Luke and the team at Digital Printing, the error in the size of envelopes enclosed in my order was swiftly resolved. Many thanks.
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Posted 1 year ago
Hi Catherine Thanks for your review. We do always seek to resolve all issues brought to us and I am glad I was able to rectify this without inconvenience to you. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Pleased with the printing of my greeting cards and the speedy delivery. However trying to get advice on sending the initial pdf was impossible to get and nearly made me try another printer
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Posted 1 year ago
Hi Gabrielle Thanks for your review. I am glad you are so happy with the quality for your cards and hope they are successful for you. I am sorry that you had some issue with getting your artwork provided. We do have a live chat on the website for instant replies to any queries.
Posted 1 year ago
Although the guidance on the website was a bit confusing, I got great help from customer service and had our banners printed and delivered promptly. Overall happy with the service and will use them again in the future.
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Posted 1 year ago
Hi Arefeh, Thanks for your review. I am glad we were able to resolve your queries and provide the quality prints you required. We look forward to your future orders. Many Thanks Luke DigitalPrinting
Posted 1 year ago
I am very pleased that DigitalPrinting produced what we expected and delivered it quickly, for a reasonable price.
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Posted 1 year ago
Hi Jeremy Thanks for your review. We do always aim to provide quality prints with prompt service at a competitive price so I am pleased that you are so happy with your order. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Reliable and great value for money
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Posted 1 year ago
Hi Rebecca Thanks for your review. We do always wish to provide quality prints at a competitive price so I am pleased you are so happy with your order. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Excellent service delivered within 2 days of order.
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Posted 1 year ago
Hi John Thanks for your review. We do always wish to provide quality prints with prompt service. Many Thanks Luke Digital Printing
Posted 1 year ago
The quality of the booklet we had printed was excellent as was the speed and service The only thing that would make it perfect was to be able to see exactly what you have uploaded so you can make a final check before ordering.
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Posted 1 year ago
Hi Kevin Thanks for your review. We always wish to provide quality prints with prompt service so I am pleased that you are happy with your prints. We don't offer proof as standard and do ask for artwork be provided print ready. We do list templates and hints and tips on the product pages to assist with this. With over 1000 jobs a day we would not be able to offer proof on every job without slowing production down dramatically. If proof is required please do contact us directly when you order. Many Thanks Luke Digital Printing
Posted 1 year ago
Very good product and quick turnaround
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Posted 1 year ago
Hi Claire Thanks for your review. We do always wish to order quality prints with prompt service so I am very pleased to see you are so happy with your order. Many Thanks Luke DigitalPrinting
Posted 1 year ago
The first print which I was sent was not printed correctly and had some quite visible ghosting down one side blurring the image. I contact customer services and supplied some pictures of the issue and they were fantastic, resolving my issue in a professional and timely manner. Regrettably, the second print although better did exhibit some more ghosting although not as bad or as noticeable.
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Posted 1 year ago
Hi Chris Thanks for your review. We do always wish to resolve issues raised by our customers. I am sorry that the second print did still have slight issues and we would be happy to look further into this for you if you contact us with the details. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Good quality , competitive price and prompt delivery
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Posted 1 year ago
Hi Colin Thanks for your review. We do always seek to provide quality prints with a prompt service all at a competitive price so I am glad you are so happy with your order. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Fast turnarounds and great service! Prices could do with a downward tweak though.
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Posted 1 year ago
Hi Sonia Thanks for your review. We do always aim to provide quality service at a competitive price. Unfortunately the high rise in material costs this year has caused the prices we generate but we do keep as competitive as possible. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Greetings cards arrived promptly. Nice finish with clear image of my original artwork. Very good value for money. Thank you.
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Posted 1 year ago
Hi Lynda Thanks for your review. We do always seek to provide prompt service with quality prints at a competitive price so I am delighted you are so happy with your order. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Communicative and quick turnaround which was much appreciated. My order arrived well packaged and looking great. My only criticism is that I paid for delivery which said guaranteed by midday , but it hadn't been sent using that service and arrived late which luckily I was able to work around but needed it for work so it was a bit more stressful than it needed to be. Otherwise would use this service again if I didn't need it in a big rush.
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Posted 1 year ago
Hi Peyvand. Thanks for your review. We do always seek to provide high quality prints with prompt service. However, we do never guarantee delivery and only ever state estimated as there are factors that are beyond even the couriers control, although with over 1000 orders a day 97% do arrive in the time expected. I am sorry that your order was a few hours later than expected by the courier and apologise for any inconvenience this caused. Many Thanks Luke DigitalPrinting
Posted 1 year ago
While the initial screen process was simple but not foolproof against first time users I managed to get excellent help from a colleague on the phone! I wanted to review the artwork pre signing off but failed. The Service, speed of turnaround, quality of finished product and cost were all five star!
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Posted 1 year ago
Hi Jeremy Thanks for your review. We do appreciate your comments and do always wish to help how we can so that you receive the high-quality prints intended at a competitive price. We don't provide proof as standard and you would need to request it when ordering, as this would slow down production. I am glad to hear you are so happy with the prints you received. Many Thanks Luke DigitalPrinting
Posted 1 year ago
DigitalPrinting.co.uk is rated 4.9 based on 8,342 reviews