DigitalPrinting.co.uk Reviews

4.9 Rating 8,339 Reviews
100 %
of reviewers recommend DigitalPrinting.co.uk
4.9
Based on 8,339 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DigitalPrinting.co.uk Reviews

About DigitalPrinting.co.uk:

We’ve been creating beautiful digital printing for over 25 years.
We know every job is unique and that your job is the most important one to you. That’s what keeps us on our toes.
We create digital print. That's it. Nothing else. No distractions. Nothing to take away from our focus.
We're experts in digital printing, so you don't have to be!

Visit Website

Phone:

01908 850 135

Email:

info@digitalprinting.co.uk

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easy to create and print.would have liked to see a final draft before ordering.
Helpful Report
Posted 5 months ago
Hi Robert Thanks for your review. I am glad you are so pleased with your order. We are a direct to print service and ask for artwork to be provided print ready. You can ask for a proof to be emailed of your order to approve before any printing starts. Do come to our live chat and we would be happy to help. Many Thanks Luke DigitalPrinting
Posted 5 months ago
Really impressed with the banner I recieved. On purchase, shipping AND VAT was added which were not both expected, making it more expaensive than the "from Just £XXX" price. Slight false advertising there I felt. But the banner was perfect. The colours came out a little darker than expected, but overall really happy with it.
Helpful Report
Posted 5 months ago
Hi Christopher Thanks for your review. I am glad you are so pleased with your banner and hope it is successful for you. Some products are VAT exempt so all quotes are pre VAT - however it is something we are looking into. Many Thanks Luke DigitalPrinting
Posted 5 months ago
Only removed one star because of a minor delay on my order but once resolved, it came very quickly. But other than that, the price was much lower than many competitors and the quality of prints and delivery was all spot on. Will certainly use this company again if I need more prints.
Helpful Report
Posted 6 months ago
Hi Pinky Thanks for your review. We do always wish to resolve any issues as quickly as possible so I am glad you are pleased with the service we provided and look forward to your future orders. Many Thanks Luke DigitalPrinting
Posted 5 months ago
Great quality. Slight hitch with one design but rectified and replaced instantly.
Helpful Report
Posted 7 months ago
Hi Carmen Thanks for your review. We always wish customers to receive quality prints as expected so I am delighted that the issue was resolved quickly and efficiently as we are always happy to do. Many Thanks Luke DigitalPrinting
Posted 7 months ago
Good would use again thank you
Helpful Report
Posted 7 months ago
Hi Nicola Thanks for your review. We always wish to provide quality prints so I am glad you are so pleased with your order and look forward to hearing from you again. Many Thanks Luke DigitalPrinting
Posted 7 months ago
Very helpful staff but I was surprised that no template for a 2024 calendar was as yet apparently available.
Helpful Report
Posted 9 months ago
Hi John Thanks for your email. We do always wish to assist customers in any way we can. Templates for our 2024 calendars will be available later in the summer. Please check the website for the update. Many Thanks Luke DigitalPrinting
Posted 9 months ago
Delivery was fine disappointed with quality of material maybe I should have gone for the dearer option
Helpful Report
Posted 9 months ago
Hi Chris Thanks for your review. I am sorry that you feel the order was not as expected. We would be happy to look into this and advise of the best way to place an order for what you are intending - we will contact you to discuss. Many Thanks Luke DigitalPrinting
Posted 9 months ago
Excellent quality of the products, but the packaging left much to be desired. My box arrived nearly open, which could have resulted in the loss of some of my bookmarks.
Helpful Report
Posted 10 months ago
Hi Ilho Thanks for your review. I am sorry that the packaging was damaged in transit as we do always wish customers to be happy with the quality of their prints so if there are any issues with any of the bookmarks please let us know directly. Many Thanks Luke DigitalPrinting
Posted 10 months ago
Grea service, thanks guys
Helpful Report
Posted 11 months ago
Hi Marty Thanks for your review. I am glad you are so pleased with your order. Many Thanks Luke DigitalPrinting
Posted 11 months ago
Good quality, good printing although slower than I had hoped on delivery.
Helpful Report
Posted 11 months ago
Hi Cara Thanks for your review. I am glad you are pleased with the quality of your prints as we do always wish to provide quality prints to our customers. I am sorry you found the delivery slow but you had chosen Royal Mail 2nd class which is the slowest option and was delivered within the estimated time given. Many Thanks Luke DigitalPrinting
Posted 11 months ago
Easy to use and good quality. Had an issue for the 1st time with the recent order but customer services sorted it out quickly and effectively.
Helpful Report
Posted 1 year ago
Hi Steve Thanks for your review. We do take pride in our customer service and always seek to resolve issues so I am glad you are so pleased with your final prints. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Great work with the book printing I ordered and very helpful customer support
Helpful Report
Posted 1 year ago
Hi Salem Thanks for your review, I am glad you are so pleased with your book and we were able to assist to ensure you received your book as intended. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Print quality was great! Quick delivery too. Downside was the poster was rolled up incorrectly (at the time of packaging most likely) so when I opened the package the whole poster had wrinkles all over it. I emailed the company with pictures and their customer service agent was brilliant - they offered a free replacement or refund. I had to opt for a refund as we needed to use the poster over the weekend (delivered on Friday).
Helpful Report
Posted 1 year ago
Hi Ghazala Thanks for your review. I am sorry that your print did not arrive to the standard expected. We do always wish customers to receive quality prints and will always wish to resolve any issues that arise. I am glad you are happy with the service you receive and hope we can be of service to you again soon. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Service was fast and prints arrived undamaged. I would rather that the recycled paper was more obviously recycled and not as bluey-white. I suspect this one was bleached.
Helpful Report
Posted 1 year ago
Hi Michael Thanks for your review. We do always wish to provide quality prints with prompt service so I am glad you are pleased with your order. Recycled paper does contain flecks as a result of the recycling so it will not be a pure as the original paper type. Many Thanks Luke DigitalPrinting
Posted 1 year ago
The customer service is really good. I wasn't happy with my order as the removable stickers wasn't sticky at all, and colours were blurry. They tryed to find out why the quality wasn't there, and send me a new one, better for my need, free of charge. I appreciate that
Helpful Report
Posted 1 year ago
Hi Thanks for your review. We do always wish to assist customers to be able to receive quality products as intended and I am glad we were able to help you with this issue. Many Thanks Luke DigitalPrinting
Posted 1 year ago
very good quality work, i've ordered both a book to be printed and affirmation cards, they have all turned out well.
Helpful Report
Posted 1 year ago
Hi Evangeline Thanks for your review. We always wish to produce quality prints for our customers so I am glad you are so pleased with your books and cards. Many Thanks Luke DigitalPrinting
Posted 1 year ago
I am very pleased with the quality of rhe greetings cards I ordered & the high standard of the reproduction of my art work. The customer service was excellent.
Helpful Report
Posted 1 year ago
Hi Pamela Thanks for your review, we always value our customer service and always wish to ensure customers receive prints as they intended. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Brilliant print and fast delivery The only problem is my Envelopes didn’t arrive!
Helpful Report
Posted 1 year ago
Hi Emma Thanks for your review. We do always wish to provide quality prints for our customers with prompt service. I am sorry that the envelopes were missing from your order. I will organise replacements to be sent out to you. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Very impressed with the quality of their prints! And very satisfied with how quickly they took action and sent me reprints after my business cards were printed with an error the first time. I like how you can customise everything, and received a sample pack for free as well to decide which quality I want for my prints. I think the price is slightly on the higher end though, I didn’t realise when I was first ordering that the VAT wasn’t included until I got to checkout😅
Helpful Report
Posted 1 year ago
Hi Grace, Thank you so much for the great review! We are delighted you were so impressed with the speed and accuracy of the service and do remember for any future orders that we have a price promise, so don't be scared to highlight this at time of ordering and we won't be beaten on any other B3 price! Many Thanks, Emma, Digital Printing.
Posted 1 year ago
I have used Digital Printing for my Christmas cards for the last four years and gave four stars weighted largely on previous experience. This year, they seem to have changed their website and I found it harder to navigate and couldn't find some of the options I had used in previous years. As a result, I used their pre-bundled Christmas card option and my cards did not look as good this year. My cards were not as well packed this year either. I hope for better next year else my rating will be a lot different. Fast turnaround for printing, but I opted to use The Post Office for delivery which was a big mistake.
Helpful Report
Posted 1 year ago
Hi Roger, I tried to call you directly this morning with regards to this review but was unable to get you (have followed up with an email). I am sorry to hear that your experience on the site was not as positive as previous years. I just wanted to check with you as to which parts of the navigation you feel have changed as there have been no navigation updates made to the greetings card section since last Christmas? With regards to the packing, again, I just wanted you to elaborate on this so as I can address with production and ensure it doesn't happen again going forward. I am sorry to hear that your experience with your local post office was not a positive one. When it comes to deliveries, we make sure you have as wide a choice as possible. If speed is of the essence, why not try our Express Production service or Same Day products. Our standard tracked courier service will deliver any time between 9am and 5.30pm. If you’re not in a hurry utilise our economy-tracked courier and save on cost so there are plenty of options to try for any future orders. Lastly, we really appreciate the four star review and we hope that this can be bumped up to 5 stars again next year once these few small, minor details are ironed out. Kindest Regards, Emma, Digital Printing.
Posted 1 year ago
DigitalPrinting.co.uk is rated 4.9 based on 8,339 reviews